Employee Relations Manager

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

The Employee Relations Manager within the Talent COE supports the delivery of compliance-sensitive HR processes, including employee relations investigations and involuntary terminations. This role acts as a trusted advisor to business leaders and Talent Consultants, ensuring operational excellence, consistency, and risk mitigation across the organization.

This position ensures operational rigor and fairness in handling sensitive HR matters, supporting the COE's mission to deliver consistent, high-quality processes while enabling Talent Consultants to focus on strategic priorities.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

Subject Matter Expertise

• Develop Subject Matter Expert (SME) in all processes and best practices related to talent pillars, including terminations, investigations, code of conduct matters, and other HR-related areas, including performance management, to provide guidance and support to the team and enhance organizational effectiveness.

Internal Investigations

• Serve as the first point of contact for intake of investigation requests from Talent Consultants, business leaders, or Ethics hotline.
• Conduct preliminary assessments and coordinate fact-finding interviews.
• Maintain accurate documentation and case tracking in compliance with firm standards.
• Partner with Legal and Ethics teams to ensure investigations adhere to policy and confidentiality requirements.
• Prepare summary reports and recommend corrective actions.

Terminations & Departures

• Manage end-to-end involuntary departure processes, including:
  • Drafting termination letters and coordinating approvals.
  • Scheduling and supporting departure meetings.
  • Ensuring compliance with severance and benefits guidelines.
• Liaise with outplacement service providers and ensure smooth transition for departing employees.

Compliance & Risk Management

• Monitor adherence to employment law and internal policies.
• Escalate high-risk cases to senior leadership and Legal as needed.
• Maintain centralized records for audits and reporting.

Employee Relations Support

• Provide guidance on disciplinary actions and policy interpretation.
• Assist in implementing standardized processes for conduct matters and departures.

Skills and attributes for success

• Deep expertise in employee relations and employment law, with the ability to independently assess risk and apply sound judgment in complex, high?stakes situations.
• Strong capability to advise and influence senior leaders by providing clear, practical, and risk?balanced recommendations.
• Ability to operate confidently and confidentially in a fast?paced, compliance?driven environment, managing multiple cases with competing priorities.
• Collaborative mindset with demonstrated experience partnering with Legal, Talent, and business stakeholders.
• Strong hands?on understanding of HR investigations and termination processes.
• Ability to manage sensitive matters with discretion and professionalism.
• Strong organizational and stakeholder management skills.
• Analytical and solutions?oriented mindset, with ability to identify trends and recommend continuous improvements opportunties.
• Ability to work independently, exercising strong critical thinking and judgment in complex situations.

What we look for

• Bachelor's degree in Business Administration, Human Resources, Law, or related field.
• 7+ years of progressive HR/ Employee Relations experience, with significant hands?on involvement in investigations, terminations, and complex ER cases
• Deep working knowledge of employment law and compliance frameworks
• Certifications such as Certifications such as CHRM, CHRP, are an asset.

What we offer

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Toronto: $92,300 to $ 142,300

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.