Senior Director, Total Rewards Delivery Modernization

Job Description

What is the Opportunity?

The Senior Director, Total Rewards Delivery Modernization will lead a multi-year program to transform the Bank's Global Compensation & Global Mobility programs – annual incentive compensation, variable compensation, capital markets, equity administration and global mobility related compensation – are delivered through optimized people, processes and technology.

Reporting to the VP, Total Rewards Delivery, this role will be focused on the operational delivery of the compensation programs from an HR business perspective including modernizing the end-to-end administration of the programs and leveraging both internal and market solutions to develop sustainable delivery solutions. The role will partner closely with Talent Services and the HR Technology team, ensuring solution alignment between business objectives and system capabilities.

This senior role will initially lead a core team of approximately 3 professionals to develop a multi-year modernization roadmap, define and establish a structured repeatable operational playbook to guide the year-end cycle across all programs.

The successful candidate will bring deep experience leading enterprise-scale HR and Compensation transformation programs in complex, regulated environments — with a proven ability to work horizontally, navigate governance, mitigate risks, influence senior stakeholders, and deliver sustainable business outcomes.

Key Accountabilities

Modernization Roadmap & Operational Strategy

• Develop and execute a multi-year roadmap focused on transforming the delivery of compensation programs through enhanced people capabilities, streamlined processes and modern technology solutions.

• Prioritize operational efficiency, scalability, compliance, and employee/people manager experience in incentive payouts, equity processing, and global mobility compensation administration.

• Direct current-state assessment and future-state process design in partnership with the Compensation Advisory team and HR Operations.

Process Optimization, Automation & Continuous Improvement

• Lead comprehensive process re-engineering for compensation delivery workflows across all functions to reduce manual intervention leveraging the Bank's existing technology to mitigate for operational risk.

• Define and monitor key performance indicators focused on delivery outcomes and use data-driven insights to inform and improve delivery operations.

Leadership and Stakeholder Management

• Build and lead a high-performing transformational team, that collaboratively partners with internal stakeholders and external partners.

• Provide expertise on delivery feasibility/impacts of new programs, resolve operational issues, and drive cross-functional projects for seamless rollout.

• Act as the primary operational delivery partner to key HR stakeholders, HR Technology partners and senior leadership, providing clear insights on progress, challenges, and recommendations.

• Foster a culture of accountability, collaboration, and disciplined execution.

• Identify opportunities to improve processes, increase level of automation and leverage GenAI to increase efficiency, effectiveness and governance of key processes.

• Ensure compliance with enterprise risk, privacy, and security standards throughout the process.

Qualifications and Experience

Required:

• 10+ years of progressive experience leading large-scale, multi-year transformation programs, preferably within the financial services sector or a comparable regulated environment.

• 5+ years of senior program or portfolio leadership experience in HR, Finance, or Enterprise Transformation.

• Direct experience implementing or upgrading HRIS systems (e.g., SAP SuccessFactors, Workday) across compensation, and benefits (with a strong preference for legacy SAP systems).

• Strong understanding of HR processes and how they integrate across business, technology, and compliance dimensions.

• Proven ability to lead and scale large teams and vendor partners in a matrixed environment.

• Bachelor's degree in Business, Human Resources, or related discipline (Master's preferred).

Skills and Attributes

• Strategic and results-oriented leader who can translate complex objectives into actionable plans.

• Exceptional stakeholder management and communication skills, with the ability to influence senior executives and governance committees.

• Strong financial and analytical acumen, with a disciplined approach to cost management and value realization.

• Deep understanding of risk management, data privacy, and regulatory considerations in a banking environment.

• Experienced in navigating enterprise change and driving business adoption in large organizations.

• Collaborative leadership style that fosters partnership across HR, Technology, Finance, and external vendors.

• Ability to manage ambiguity, prioritize effectively, and maintain delivery focus under pressure

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Opportunities to do challenging work.

Job Skills

Compensation Management, Creative Visioning, Critical Thinking, Delegating Tasks, Goal Setting, HR Legal, Human Resources Policies, Knowledge Organization, Long Term Planning, Salary Structure Design

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-03-12

Application Deadline:

2026-03-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.