Consultant, Occupational Injury and Disability Management

Req Id: 428625

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

Be at the centre of Bell's transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You'll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.

Reporting to the Senior manager, disability management, Bell is seeking an experienced Advisor within its Employee services team to manage occupational injury and prolonged disability absence files. This key role involves the administrative and medical management of cases, facilitating employees' safe return to work, and coordinating medical accommodations. You will be responsible for gathering information from employees, healthcare professionals, and other stakeholders, representing the employer throughout all appeal stages, and collaborating with internal and external teams (human resources, labour telations, legal, health & safety) to find solutions.

• Full management of occupational injury files, management of disability-related absences, and medical accommodation requests across Canada.
• Analysis of medical information and data collection through communications with employees, workers' compensation boards (e.g., cost relief requests, appeals), managers, healthcare professionals, and external stakeholders.
• Determination of the need for medical assessments (e.g., scheduling independent medical examinations, preparing mandates) and representation of the employer throughout all appeal processes.
• Support for employees during their reintegration, including coordination of return?to?work arrangements and accommodation measures.
• Cross?team collaboration to identify and implement effective and sustainable return?to?work solutions.
• Participation in continuous improvement projects aimed at optimizing processes, ensuring compliance, and improving operational efficiency.

• CEGEP diploma or university degree (Industrial relations, human resources, health?related field, or related discipline).
• 2 to 5 years of experience managing occupational injury and disability files.
• Excellent verbal and written communication skills in French and English.
• Strong judgment, discretion, organizational skills, ability to prioritize, and teamwork abilities.
• Knowledge of relevant provincial laws and regulations (an asset).
• Knowledge of SIGMA?HR, SAP, and ServiceNow software (an asset).
• Knowledge and use of artificial intelligence tools (an asset).

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 03/26/2026

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada , QC , Montreal

Bell, one of Canada's Top 100 Employers.