Health Services Manager (RN)

Job Number: J0326-0152 Job Title: Health Services Manager (RN) Job Category: Management & Leadership Job Type: Permanent Full Time Date Posted: March 11, 2026 Closing Date: March 29, 2026 Work Location: Tucker Hall Schedule: Non-Rotational (M-F) Number of Positions: 1
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If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Health Services Manager (RN) to join our Parkland Saint John – Tucker Hall team based in Saint John, New Brunswick.

Tucker Hall is a licensed nursing home located within the Parkland Saint John retirement living campus on Bloom Lane. Home to 90 residents, Tucker Hall is committed to providing high-quality nursing care in a friendly, supportive, and compassionate environment. Our team takes pride in delivering professional, honest, and safe care, creating a workplace where excellence is valued, and residents feel truly at home.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire), including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favourite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Provides leadership, coordination, and evaluation of resident care services across nursing (CCAs, LPNs, RNs), allied health, and recreation & wellness teams, offering clinical expertise and ensuring adherence to best practices and KPIs;
• Facilitates complex, resident-focused family meetings with professionalism and empathy, addressing concerns, supporting decision-making, and guiding families through sensitive situations;
• Supports families by responding to needs and concerns and facilitates effective complaint resolution;
• Ensures departmental compliance with policies, procedures, Standards of Nursing Practice, Code of Ethics, provincial legislation, and safe work practices to maintain a safe environment for residents and staff;
• Shares responsibility in both local and regional on-call rotations to provide consistent and effective management coverage;
• Oversees recruitment, training, orientation, performance evaluation, coaching of team members, and disciplinary measures when necessary, ensuring accountability and continuous improvement;
• Meets organizational service delivery standards and implements company policies to maintain consistent, high-quality operations;
• Leads and organizes continuous quality improvement, risk management, and quality assurance activities.
• Builds and promotes effective relationships with internal and external stakeholders;
• Ensures staffing guidelines are met by monitoring schedules and maintaining adequate coverage to support resident safety and care standards.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A Bachelor of Science in Nursing or equivalent, and are currently registered and in good standing with the College of Nursing of New Brunswick;
• Experience working in a clinical and administrative environment for at least 10 years
• At least two years of management/leadership experience in a clinical environment;
• Ability to effectively plan, direct and coordinate resident care services with the needs of the organization;
• Demonstrated ability to lead, coach, and performance manage others;
• Consistently demonstrates excellence in customer service to all stakeholders;
• Previous experience in Long-Term Care and/or other licensed healthcare environment is considered an asset;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care

About Us

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health services in partnership with Nova Scotia Health. For more information, visit shannex.com.

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Apply today to join the Shannex team of Great People!

Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.

Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

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