Maintenance Quality Specialist

About Jazz Aviation LP:

Jazz Aviation LP (Jazz) is Canada’s largest regional airline and Air Canada’s primary Air Canada Express operator, connecting people and communities to approximately 70 destinations across North America.

With over 4,200 dedicated professionals, Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety, diversity, and wellness. Jazz is proud to be recognized for its strong commitment to people and culture, as reflected in the Company Awards and Recognition page.

Join our award-winning team and be part of shaping the future of regional aviation!

Purpose of Position:

To execute the Quality Audit and Surveillance program, and to assist with all other aspects of the QA system under the direction of the Regional Quality Manager.

Key Responsibilities:

Under the direction of Manager, perform quality audits and/or surveillance as per the requirements of the Audit / Surveillance Program (including reports and follow-up).

• Execute ad-hoc, unscheduled audits and work surveillance activities to ensure continued compliance with regulatory and company policy and procedures as applicable.
• Audit / Surveillance follow up, Service Difficulty Reporting or other communications with Transport Canada.
• Execute process/procedural audits / surveillance of specific functions at the request of maintenance Supervisors (quality improvement initiatives).
• Support the Error Management (Human Factors, SMS, etc.) programs, as requested with technical follow-up of maintenance error incidents.
• Direct corrective action for audits findings (non-conformances) where necessary.
• Monitor and assist in the ACA/SCA licensing issuance and control.
• Assist in the import and export of aircraft.
• Prepare draft changes to company manuals or documents as required.
• Prepare weight and balance reports and monitor W&B database.
• Perform other related duties as assigned.
• Participate in investigation activities.
• Assist with Vendor Approval and monitoring.
• Process Major Mod/Major Repair reports from the local maintenance base, review the documentation and submit the documentation to Transport Canada in accordance with CARS requirements.
• Review MEL (Minimum Equipment List) and Task extensions as approved by Maintenance Control and Maintenance Planning respectively.
• Review and process all Ferry Flight permits issued by Maintenance Control.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
  

Qualifications:

• AME license is required.
• Minimum five (5) years maintenance or quality experience.
• Excellent communication skills required.
• Excellent computer skills required.
• Statistical analysis and reporting skills required.
• Working knowledge of aircraft maintenance regulatory requirements and processes.

Benefits of Joining our Award-Winning Team:

• Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations.
• Secure your future with our competitive defined contribution pension plan designed to support long-term financial well-being.
• Benefit from a comprehensive health and wellness package, including health, dental, life, and disability coverage to keep you and your loved ones protected.

Our Commitment to Diversity, Equity, Inclusion, and Accessibility:

We strive to make our workplace accessible and inclusive. To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support, please contact us at [email protected].

Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.