Lead UX Designer
Atlantic Lottery - 8 Jobs
Moncton, NB | Halifax, NS
Job Details:
Benefits:
Join Our Team as a Lead UX (User Experience) Designer at Atlantic Lottery!
Atlantic Lottery (AL) is looking for a Lead UX Designer to drive the strategic direction of user experience across our digital products. This is a Lead Individual Contributor (IC) role - meaning you will shape UX vision, influence product strategy, and elevate the overall design practice without direct people management responsibilities.
If you are a senior UX practitioner who excels at strategy, systems thinking, and cross functional leadership-and you want to make a meaningful impact on digital experiences used by millions across Atlantic Canada-this is your opportunity.
Why Join Us?
- Strategic Impact: Lead UX vision, champion accessibility, and shape cohesive digital experiences that serve players across the region.
- High-Level Ownership: Own experience strategy, guide discovery, drive insight‑led decisions, and steer the evolution of our design system.
- Collaborative Culture: Work closely with Product, Engineering, and Content teams in an environment where your expertise directly shapes outcomes.
- Flexibility & Balance: Enjoy hybrid work options, wellness programs, and a culture that prioritizes people and continuous improvement
Application Deadline: Posting will remain open until the position is filled or interviews begin.
What You'll Do
Strategic Leadership
- Define and champion UX strategy across digital products (web, mobile, and omni‑channel experiences).
- Lead discovery and problem framing to ensure product direction is guided by user insights.
- Establish UX standards, principles, and frameworks that elevate design maturity across the organization.
- Act as the primary UX representative in roadmap planning and strategic design discussions.
Experience Direction & Design System Leadership
- Drive the evolution of the design system at the architectural level: patterns, governance, adoption, scaling, accessibility.
- Ensure cohesive, accessible, and high‑quality experiences across platforms.
- Partner with designers and developers to implement design system standards and resolve complex UX challenges.
Mentorship & Practice Leadership (No Direct Reports)
- Mentor and upskill UX Designers through critiques, feedback, and craft development.
- Lead design critiques and facilitate collaborative problem‑solving sessions.
- Model exemplary UX practice as a senior craft expert and thought leader.
User Insights & Research Leadership
- Lead research strategy: usability testing, player interviews, heuristic evaluations.
- Synthesize research into clear, actionable insights that drive product direction.
- Maintain a shared repository of user insights for cross‑team alignment.
- Track and communicate UX KPIs to identify opportunities for continuous improvement.
Cross-Functional Partnership
- Collaborate with Product Managers to align UX direction with business goals and player needs.
- Work closely with Developers to ensure design fidelity and high‑quality implementation.
- Conduct UX assessments and communicate requirements such as accessibility standards and content needs.
Continuous Improvement & Innovation
- Identify opportunities to improve processes, systems, and workflows within the UX team and broader organization.
- Advocate for inclusive design and WCAG accessibility excellence across products and teams.
- Provide thought leadership on the evolving role of AI in UX and coach designers on appropriate value-driven use cases.
- Stay current on UX trends, tools, and methodologies to maintain a forward‑looking practice.
What You'll Need
Education and Experience:
- 5+ years in UX Design, Product Design, or UX Research with demonstrable senior‑level impact.
- Experience leading design initiatives, influencing cross‑functional teams, and driving UX strategy.
- Strong understanding of WCAG accessibility standards
- Must be 19 years of age or older to apply.
- Must reside in Atlantic Canada.
Professional Skills:
- Expertise in human‑centered design, information architecture, interaction design, and UX research.
- Proven ability to influence without authority and guide teams through complex UX decisions.
- Strong communication and facilitation skills, with ability to translate research and strategy for stakeholders.
- Strategic thinker who can connect product goals, user needs, and business outcomes.
- Proficiency with Figma and experience with design systems (AEM experience is an asset).
Assets (Nice-to-Haves):
- Experience with large-scale design system governance.
- Background in service design, product strategy, or UX leadership roles.
- Experience working in Agile product teams.
Work Location & Flexibility
Remote within Atlantic Canada, or hybrid work from our Moncton (NB) or Halifax (NS) office.
Occasional travel for key workshops, planning sessions, or major milestones may be required.
Compensation
- Salary Band: $75,200 - $122,200
- Expected Hiring Range: $95,000 - $115,000 (based on experience, skills, market conditions, and internal equity)
AL Benefits
- Extended health coverage (medical, dental, vision)
- Basic life insurance and disability coverage
- Defined Benefit Pension Plan
- Three weeks' vacation annually (pro‑rated), 13 paid statutory holidays, and a vacation purchase program
- Wellness support, including wellness programs, 3 personal care days, and a 24/7 Employee & Family Assistance Program
- Two paid volunteer days per year
- Career advancement opportunities
Recruitment Process
We've made meaningful enhancements to our hiring practices in recent years. Our typical recruitment process includes:
- Two in‑person interviews
- An assignment and/or scenario‑based questions
- Behavioral or cognitive assessments
- Verification of relevant certifications (as applicable)
All interviews are conducted in English, our primary working language, unless otherwise specified.
Only those selected for an interview will be contacted. Successful candidates will undergo reference checks and a mandatory criminal background check. Additional financial, educational, or credential verifications may be required depending on the role.
Internal Candidates
Internal applicants must be in good standing, which includes meeting expectations on their most recent performance review. Performance improvement plans, disciplinary actions, attendance, mandatory training, and other performance‑related factors may be considered. A Predictive Index (PI) assessment will also be conducted or shared with hiring managers.
Eligibility to Work in Canada
Candidates must have all required work permits, visas, and authorizations and be eligible to work in Canada at the time an offer is made. It is the candidate's responsibility to secure these requirements.
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