Senior Research Analyst

Job Description

What is the opportunity?

RBC is recruiting for an exciting Senior Research Analyst role in which you will have the opportunity to increase shareholder value through increased understanding of the needs of consumers, clients, communities and RBC's performance. Using cost effective research methodologies you will research studies for RBC ensuring that the business units are provided with timely, actionable, high quality client insights to support their decision making process. In this role you will interpret and integrate client and market research findings to support revenue growth.

What will you do?

• Support the CXDI (Client Experience and Design Insights) research team as we consult with business units to effectively understand their business needs, translate their business needs into primary market research, conduct market research studies and deliver actionable insights and reports.
• Assist in project management from research initiation through field work to reporting.
• Manage aspects of the research process such as designing and programming surveys, testing survey links, coordinating sample, translation & creating and analyzing data outputs.
• Adopt cost-effective ways of addressing the research needs both through in-house research tools and working with external research partners.
• Create engaging reports and presentations to communicate actionable insights to the organization.
• Create engaging reports in PowerPoint and by using dashboards, creating and reading data tables
• Conduct secondary research on specific topics to support implications

What do you need to succeed?
Must-have

• 3 years of experience in marketing research with experience on the supplier/vendor side with involvement in multiple studies concurrently
• Knowledge on a wide range of research techniques covering quantitative areas
• Demonstrated collaborative skills in a cross-functional and information sharing environment and strong project management skills
• Ability to translate complex research data into precise and simple information for business partners
• Practical experience with research analysis using cross tabs to create research reporting.
• Experience with SPSS or equivalent software to create data tables, PowerPoint, and Excel
• Highly organized and detailed-oriented with proven project management skills
• Ability to function in a fast-paced environment with the ability to quickly pivot

Nice-to-have

• Experience in financial services research is an asset but not required
• Experience working with Qualtrics, Upsiide, User Testing or other research software
• Degree in a finance/ business related field or social science background

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Budgeting, Business Analytics, Interview Techniques, Long Term Planning, Professional Presentation, Qualitative Research Analysis, Quantitative Research, Research Analysis, Time Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-12

Application Deadline:

2026-02-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.