Driver-CHW Programs

Title: Driver-CHW Programs

Employee Working Location: In-person (Toronto, ON)

Employment Status: Permanent Full-time

The Canadian Red Cross (Red Cross) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will:

• Provide transportation to eligible clients (older adults, disabled and/or physically/cognitively impaired clients and their personal companions/attendants, as required for medical appointments, social outings, compassionate visits, shopping and day programs.
• Aid clients to onboard/de-board the vehicle including those clients utilizing mobility devices (i.e., pushing/maneuvering wheelchairs, folding walkers and safely stowing during trip as needed).
• Operate, store and secure a variety of mobility equipment devices such as wheelchairs and walkers while transporting clients.
• Update client files including change of address, placing clients on hold, updating household member information daily using database.
• Operate the vehicle safely and report any vehicle and/or radio maintenance concerns/problems/needs to the Supervisor.
• Report any observed or potential occupational health and safety hazards for workers or clients.
• Report incidents involving clients immediately.
• Maintain and safeguard log books (and any documents or equipment that contains personal health information) for seamless communication to supervisors and/or authorities if required.
• Conduct mandatory MTO regulated circle checks daily on vehicle(s) noting vehicle defects, topping up vehicle fluids (e.g. gas and windshield wiper fluids) in a timely manner.

What we are looking for:

• Minimum of 1-2 years of experience and a 1-2 year college diploma or post-secondary certification or an equivalent combination of education and experience.
• Must be 25 years of age or older to drive Red Cross vehicles, have a Province of Ontario, Class 'G" Driver's License with a minimum two years driving experience. Experience driving commercial vehicles, cube/cargo vans are an asset
• Good driving record (clean CVOR/driver's abstract) and familiarity with locations of major city streets, able to use or learn technical devices for position.
• Must be familiar with requirements of the Occupational Health and Safety Act and its regulations, knowledge of safe transport practices, reporting incidents, equipment transport, for the safe performance of duties.
• Previous experience driving and working with elderly population are considered an asset.
• Basic computer skills or knowledge (Microsoft Office Suite).
• Ability to apply relevant municipal road safety legislation.
• Ability to route plan and navigate various road options using GPS systems, maps, etc., to ensure smooth and safe rides.
• Ability to apply standard methods and select amongst options to resolve routine problems.
• Ability to demonstrate compassion, empathy and understanding for individuals with differing cognitive and physical abilities

Working Conditions:

• High tolerance for traffic congestion and possible adverse weather conditions.
• Occasional requirement to lift very heavy objects weighing greater than 20kg (e.g. wheelchairs) to perform the requirements of the role.
• Regular requirement for prolonged sitting in a restricted position with infrequent breaks in order to perform the requirements of the role.
• Changes related to assigned client rides, working hours and work location are frequently made on short notice. The incumbent is required to be flexible in working non-traditional hours and in accepting changes to their work schedule and location.
• Due to working with individuals of differing cognitive and physical abilities, may occasionally experience unpleasant physical environments and clients.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).