Manager, IT Project Delivery and Digital Enablement

Manager, IT Project Delivery and Digital Enablement

Reporting to: President

Peers: IT Operations and Support Manager, Functional Leaders

Direct Reports: Developers, Business Analyst

Enterprise Context

Kohltech is embarking on a new phase of its strategy focused on scale, integration, and long-term operational excellence. Technology and IT delivery will accelerate this evolution by elevating productivity, creating standardized ways of working, enabling informed decisions through data, and delivering consistent, high-quality experiences across the business. As part of this journey, Kohltech is strengthening its IT delivery capability to ensure that technology initiatives are well-prioritized, effectively executed, and closely aligned with business objectives. This role sits at the intersection of business and technology, translating strategic priorities into executable IT programs and ensuring that projects are delivered with discipline, clarity, and measurable impact.

Role Overview

The Manager, IT Project Delivery and Digital Enablement is an enterprise leadership role that positions technology as an enabler of enterprise performance and integration. The role is accountable for translating business priorities into well-defined technology initiatives and delivering them with focus, discipline, and adoption across the organization. This role is required to support Kohltech's future growth by leading the Technology Enablement strategic priority. Working in close partnership with enterprise leaders this role turns enterprise intent into practical systems, tools, and capabilities that strengthen integration across plants and shared services. The role complements the IT Operations and Support function by focusing on change, improvement, and future readiness, while maintaining close coordination to protect system stability and business continuity.

Key Responsibilities

• Business Partnership and Strategic Alignment
  • Act as the primary IT partner to functional leaders across operations, sales, finance, human resources, and shared services
  • Translate enterprise priorities into clear and time-bound technology initiatives and roadmaps
  • Advise leadership on how technology can simplify work, improve performance, and enable growth
  • Ensure technology initiatives are aligned with the strategic and broader enterprise priorities
• IT Project and Portfolio Leadership
  • Own and manage the portfolio of technology development, improvement, and modernization initiatives
  • Lead project definition, prioritization, sequencing, and execution in partnership with business process owners
  • Establish clear scope, timelines, budgets, dependencies, and measures of success
  • Coordinate internal teams and external partners to deliver results with discipline and accountability
• Digital Modernization and Enablement
  • Identify opportunities to digitize, automate, or simplify existing processes
  • Introduce systems to provide personalized secure real-time data to external stakeholders including dealers and consumers
  • Apply modern platforms, analytics, and artificial intelligence tools to improve efficiency and insight
  • Introduce solutions that reduce administrative burden and rework
  • Ensure solutions are practical, scalable, and adopted by the business
• Knowledge Capture and Risk Mitigation
  • Reduce reliance on individual expertise by embedding knowledge and workflows into systems
  • Drive documentation, process standardization, and consistent ways of working
  • Support onboarding, succession, and workforce transition through strong system design and data integrity
  • Strengthen organizational resilience during periods of change
• Governance, Standards, and Collaboration
  • Partner closely with the IT Operations and Support Manager to balance change with stability
  • Establish development standards, controls, and delivery discipline
  • Provide visibility into progress, risks, dependencies, and decisions through enterprise governance forums
  • Ensure initiatives respect operational, security, and risk management requirements

Experience and Capabilities Required

• Ten or more years of experience in IT delivery, applications, or digital transformation
• Demonstrated ability to translate business needs into effective technology solutions
• Programming experience and ability to provide technical leadership to a development team
• Proven experience leading complex projects or portfolios
• Experience working with enterprise platforms including ERP and manufacturing systems
• Strong stakeholder management and executive communication skills

Highly Valued

• Experience in manufacturing or asset-intensive environments
• Practical exposure to automation, analytics, and artificial intelligence
• Experience modernizing legacy systems
• Vendor and systems integrator management experience

Leadership Profile

• Business first and technology enabled
• Pragmatic and focused on outcomes
• Comfortable challenging assumptions and making tradeoffs
• Calm under pressure with strong execution discipline
• Able to build trust with technical and non-technical leaders