2526-347 - Ancillary Services Systems Coordinator (CS9) - Central Office

Operational Support

Ancillary Services Systems Coordinator (CS9)

Education

Central Office/ IT Campus

Halifax, Nova Scotia

Ancillary Services
Term Full-Time Position: Commencing approximately April 1, 2026 and ending approximately March 31, 2028
Application deadline: 11:59PM, February 17, 2026

Competition No. 2526-347

Salary range: $54,442.81 to $66,466.48 annually

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a diploma in IT, Business Administration, or a related field
• You have a minimum of 2 years of recent and related occupational experience in technical coordination or systems administration, preferably in a higher education environment.
• You have experience working with or supporting multiple departments
• Experience with campus systems such as Bookware, ID management platforms, or PeopleSoft would be considered an asset.
• Experience in training, facilitation, or user onboarding would be considered an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, and various system administration tools.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work
• Experience supporting/providing service to students and prospective students would be considered an asset.

Relevant Skills and Knowledge

• You demonstrate a commitment to inclusion, diversity, equity, accessibility and anti-racism
• You possess excellent interpersonal skills and can interact at all levels of an organization
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
• Your superb team working skills enable you to contribute positively to a team environment
• You have specific technical occupational knowledge and skill in system troubleshooting, platform administration, data integrity, workflow auditing, and vendor coordination
• You are known for your problem solving and critical thinking skills
• You are a strong communicator
• You possess excellent coordination skills specifically related to project management, system implementation, and technical integrations.)
• You have proven records and information management skills and abilities specifically related to documentation of system processes, tracking follow-ups, and maintaining configuration logs.)
• You have strong project management skills (planning, testing, rollout, and post-launch evaluation).
• You demonstrate a strong commitment to excellence
• You are dedicated to life-long learning and continuous improvement.
• You show a strong commitment to excellence in service delivery, operational efficiency, and system reliability.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR Generalist, at [email protected]. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately, we cannot accept late or paper applications.