Training Supervisor Full Time Days 1 Queen St East

Position: Training Supervisor
Site: One Queen
Address: One Queen Street East, Toronto
Status: Full Time
Hours: Saturday-Sunday 1100-2300 & Monday-Tuesday 1000-1800
Pay Rate: 21.43
Internal Posting Date: Jan 12 2026
Internal Closing Date: Jan 19 2026
External Closing Date: Jan 26, 2026

Site Description: One Queen Street East is a unique 503,000-square-foot complex that harmoniously blends Toronto's storied past with cutting-edge design. This remarkable property consists of two distinct buildings, seamlessly connected by a five-story glass atrium that serves as both a physical and architectural bridge between eras.

Job Description:

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and site security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Officers have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager

Requirements & Qualifications

• Supervisory or Team lead experience (2+ years) is considered an asset
• Post-secondary education in a law enforcement or security program from a recognized college is an asset
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Strong written and verbal communication skills with fluency in English
• Demonstrated punctuality, reliability, tact, and diplomacy
• Must demonstrate a high degree of professionalism, strong interpersonal skills, and emotional intelligence
• Ability to handle stress, make sound decisions under pressure, and work effectively in a fast-paced, dynamic environment
• High level of attention to detail and observational awareness
• Comfortable working in busy, highly populated areas, both indoors and outdoors
• Physically capable of standing, walking, and patrolling by foot or vehicle for extended periods (8–12 hours)
• Legally authorized to work in Canada

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks
• Enjoy financial flexibility with on – demand, daily pay