Manager, Commercial

As one of the largest airlines in Atlantic Canada, PAL Airlines offers unique opportunities to fly in an array of locations from the most remote settings to the biggest cities in the country with 27 destinations in Newfoundland & Labrador, Nova Scotia, New Brunswick, Quebec, and Ontario. We are dedicated to providing air travelers with reliable, on-time performance, and an enjoyable travel experience. Our success is due to our people, and we're looking for more great people to join our team.

PAL Airlines is also proud to be an Air Canada Express carrier, partnering with Air Canada to support and strengthen regional air service across Eastern Canada. Since our first Air Canada Express flight in 2023, our partnership has continued to grow, expanding our fleet and our role in connecting communities throughout Eastern Canada. This collaboration creates exciting opportunities for our team by serving more passengers and reaching more markets across Eastern Canada.

PAL Airlines is currently recruiting for a Manager, Commercial to join our team in St. John's, NL.

In the role of Manager, Commercial you will be responsible for:

• Analyze CPA flight schedules and design efficient flight crew pairings for review and approval.
• Develop CPA pilot reserve schedules aligned with forecast demand and operational risk.
• Assist the Crew Planning department with implementing the reserve schedule, ensuring compliance with collective agreements.
• Review CPA delay coding for accuracy and consistency.
• Support the CPA Program Director with reporting requirements and monitoring performance against contractual metrics.
• Support IROPs recovery, considering flight crew movements, local constraints (counter/ground staff, security, maintenance), and recovery options with the on-duty Operations Lead.
• Document lessons learned and contribute to improvements in CPA recovery playbooks and procedures.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in a STEM discipline preferred; business degree with quantitative focus or equivalent experience considered.
• Strong analytical and problem-solving skills with advanced excel proficiency.
• Ability to work effectively under time pressure in a 24/7 operational environment.
• Strong communication skills and confidence to challenge data and assumptions.
• Experience in airline CPA operations, operational planning, or operations control.
• Experience with Canadian Aviation Regulations (CARs) related to flight and duty time considered an asset.
• Experience working with collective agreements a preferred asset.

What we offer:

• Personal travel privileges with PAL and interline agreements with multiple airlines
• Industry discounts
• Comprehensive health benefits including medical, dental, vision, and life insurance
• Pension Plan with Employer Matching
• Employee Stock Purchase Plan
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

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