Medical Office Administrator

Job description:

Medical Office Administrator in a Medical Clinic

Job Type: Permanent, Full-Time

Start date: As Soon As Possible

Hours of Work: Monday to Thursday 8 AM to 5 PM, Friday 8 AM to 4 PM

Salary: $23.00-25.00 per hour, depending on experience

JOB SUMMARY:

The successful applicant will play a vital role in the operation of a family medicine practice in Saint John, NB. They will be working closely with three physicians, another medical office administrator, and a medical office assistant, contributing to an efficiently run office and a collegial work environment. The applicant must have excellent people skills as there is very close interaction with patients.

Benefits:

• Health Insurance, Dental Insurance, and Vision Insurance
• 2 weeks paid vacation per year
• 5 paid sick days per year
• On-site parking / near a bus route
• No weekends/evenings

Qualifications:

• Language: English (required), French (an asset but not required)
• High school diploma
• Training requirements:
  • Successful completion of an Administrative Support Program which includes medical terminology and a medical transcription course (if program not completed recently, we request at least one year of previous experience)
  • OR Five (5) years of recent, relevant experience
• Ability to attend work on a regular basis
• Ability to perform all duties of the position
• Good work record

Responsibilities:

• Provide excellent customer service in greeting and registering patients, answering phones, and scheduling appointments
• Facilitate the preparation and submission of billings to Medicare for insured claims, and to other payers for non-insured claims (ie to patients, insurance companies)
• Facilitate the referral process from the physician's office to a specialist's office
• Use of office equipment including computers, printers, scanners, fax machine, and photocopiers
• Use of an electronic medical record (EMR) (Note: this office uses Intrahealth (formerly Velante) but training is provided)
• Perform other administrative duties such as filing, data entry, and relaying messages
• Place patients in examination rooms; measure and record basic patient vital signs; handle and prepare medical specimens; prepare vaccines for injection by physician (training provided)

Skill set:

• Strong ability to multi-task
• Strong communication and interpersonal skills
• Friendly and professional persona
• Strong time management and organizational skills
• Strong customer service and conflict resolution skills
• Knowledge of medical terminology
• Strong computer skills including Microsoft Word, Excel, and e-mail
• Knowledge of Medicare billing and Intrahealth/Velante EMR considered an asset