Kingston Health Science Centre - Security Operations Centre - Full Time

Position: | Full-Time Security Operator

Site: | Kingston General Hospital - 76 Stuart St.

Hours:| Continental Rotation - 0800-2000/2000-0800

Payrate: | $29.77/hour

Averaging Agreement: | ON-Averaging Agreement OT over 88 hours
Internal Start Date: January 9, 2026
Internal Closing Date: January 16, 2026
External Closing Date: February 28, 2026

Site Description

Kingston Health Sciences Centre (KHSC) is southeastern Ontario's leading complex, acute, and specialty care, research, and teaching hospital. KHSC includes the Hotel Dieu Hospital site, Kingston General Hospital site, the Cancer Centre of Southeastern Ontario, and a major research institute. The organization serves over 650,000 patients and families across the region.

With nearly 6,000 staff, 2,000+ health-care learners, and 1,000 volunteers, KHSC is one of the area's largest employers. Fully affiliated with Queen's University, KHSC is recognized as one of Canada's top research hospitals and trains thousands of students annually.

The KGH site is the regional referral centre for cardiac, stroke, renal, trauma, neurosurgery, pediatrics, neonatal care, high-risk obstetrics, acute inpatient mental health, and cancer care. The HDH site provides specialized outpatient services including pediatrics, medicine, ophthalmology, cardiology, urology, dermatology, gastroenterology, surgery, mental health, oncology, and urgent care.

Benefits of joining Paladin:

• Opportunities for training and professional development
• Competitive Salary and benefits package
• Free Uniforms
• Security License reimbursement
• Dry cleaning & hemming/tailoring allowance
• Work today, get paid today—daily pay available
• Additional perks!

Job Description:

The Security Operator plays a key role in overseeing a modern healthcare Control Centre. Responsibilities include monitoring fire and life safety systems, access control, and CCTV; coordinating and deploying security staff; and managing dispatch and incident call-taking.

• Dispatch Security Guards to incidents, emergencies, and assistance requests
• Control access to and from the property
• Log radio transmissions, phone calls, and verbal instructions
• Direct backup support when required
• Notify management of major incidents
• Maintain the camera surveillance system
• Answer all incoming security phone lines, including emergency lines
• Ensure operations follow established policies and procedures
• Perform additional duties as assigned

Qualifications:

• No security license required
• Immunization records for MMR, Varicella, Pertussis, and TB (Step 1 & 2)
• Immunization guide: https://paladinsecurity.com//wp-content/uploads/2023/07/How-to-get-immunization-records-Paladin.pdf
• KHSC Immunization Forms required
• Full MMR-V and Pertussis immunization must be complete at time of hire
• Valid First Aid/CPR Level C (WSIB-approved)
• Ability to be clean-shaven for N95 Mask Fit Test
• Minimum 6+ months experience in a control center/dispatch role (healthcare/security an asset)
• Strong professionalism, attention to detail, and observational skills
• Excellent English communication (written and verbal)
• Ability to work in a fast-paced, high-pressure environment and make sound decisions
• Strong interpersonal skills, emotional intelligence, and teamwork
• Proficiency with computers, phones, and surveillance systems preferred
• Legally authorized to work in Canada