Support Services

DATE: January 8, 2026
CLOSING: January 15, 2026
POSITION: Support Services
LENGTH: (1) 8.5 months, (1) 11 months
TYPE: (2) 60% Part-Time Temporary
START DATE: February 16, 2026

POSITION SCOPE: The Support Service staff person is accountable to the residents to ensure a high quality of work is maintained while balancing tasks with residents' needs and relationships. They work under the direction of the Neighbourhood Manager, Dietitian, and Support Service Assistant as a member of the multidisciplinary team. The Support Service staff person is working in providing an Eden Alternative approach to resident-directed care. The staff person works within the framework, policies and objectives as set out by Tideview Terrace and the Department of Seniors & Long-Term Care.

QUALIFICATIONS:

Required:

• Completion of High School or GED
• Knowledge of infection control guidelines, food safety and WHMIS
• Knowledge of how to maintain a clean and safe work environment following proper cleaning techniques and OH&S safe work practices, including use of chemicals and equipment
• Demonstrated ability to work closely with the CCAs and as a member of the multidisciplinary team
• Ability to work independently in a household for any extended period of time if necessary with the awareness of human resources available to call upon throughout the building
• Demonstrated commitment in providing an Eden Alternative approach
• The ability to balance tasks with residents' needs
• Actively promotes activities that are meaningful to the residents' needs
• Demonstrated interest in building resident relationships with the importance of providing simple pleasures
• Adaptable, responsible and takes initiative
• Displays positive attitudes and behaviours
• Displays problem solving and decision-making techniques
• Clear written and verbal communication skills and excellent interpersonal skills
• Must be able to perform duties that involve lifting, bending and stretching and meet the overall physical and cognitive demands of the job
• Maintains confidentiality in all aspects of on and off duty
• Outstanding work history inclusive of good attendance, demonstrated availability to work, available to work all shifts, weekends and holidays, and willingness to work all Neighbourhoods and all Support Service areas in current and past employment

Submit current resume and cover letter to Tiffany Derby, email: [email protected] on or before 4:00pm of the closing date.

All employees who hold equal position status may submit expression of interest for vacant line by written notification to Tiffany Derby, email: [email protected] , on or before 4:00pm of the closing date.

Tideview Terrace is an EDEN Registered facility dedicated to eliminating the plagues of loneliness, helplessness, and boredom of our residents. Creating Homes Where Life is Worth Living http://www.edenalt.org/

The Eden Alternative shows how companionship, the opportunity to give meaningful care to other living things, and the variety and spontaneity that mark an enlivened environment, can succeed where pills and therapies often fail. Places that have adopted the Eden Alternative typically are filled with plants, animals, and are regularly visited by children.

The Eden Alternative is also about changing the culture of long-term care organizations. The departmentalized, task-orientation of the current institutional model has created a culture that is characterized by pessimism, cynicism and stinginess. By moving away from the top-down bureaucratic approach to management and moving decision making closer to the Elders, Edenizing organizations are helping to support a meaningful life for their Elders.