Senior Accounts Receivable Administrator

Position Type:
Permanent
*

Closing date:

Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

The Senior Accounts Receivable Administrator is responsible for some billing tasks, overseeing the day-to-day billing and cash posting process of MHNL , as well as acting as back up to the manager.

Reporting to the Manager, Billing, major components of the position include assisting the manager with the implementation of the billing and collection policies assuring that the billing for ambulance services is carried out consistently with policies. Assessing and improving overall department performance is expected - both current and long term, to meet company objectives. This role requires demonstrated leadership, planning, organizing, directing, and motivating billing staff. In a capacity covering a broad range of duties, the mission will be to keep the overall operational status of the billing department fully functional while meeting or exceeding customer/patient expectations.

As an employee of MHNL, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Responsibilities include:

• Ensuring invoicing is completed daily by overseeing the primary billing process and processing all manual invoices.
• Responding to any enquiries coming in from collection agency.
• Taking escalated calls.
• Reviewing and posting billing and payment batches.
• Preparing reports and analyzing monies received.
• Any other duties as assigned by the Billing Manager.
• Answering calls from patients to receive payments or answer questions related to invoicing.

Professional Qualifications & Competencies:

• A post secondary education in business would be considered an asset.
• Minimum three years' experience working in a billing environment preferably in the emergency medical services industry complimented by supervisory experience.
• Experience with all aspects of accounts receivable and collections.
• Strong technical abilities, be proficient in spreadsheet preparation and be comfortable in a computerized accounting environment requiring in depth knowledge of accounting system software and reporting tools.
• Meticulous and self-motivated individual with exceptional organizational abilities.
• Committed to providing stellar levels of customer/patient service and have a passion for business growth.
• Possess and demonstrate leadership abilities with a proven track record for inspiring and motivating others.
• Uses a positive and creative approach to problem solving.
• Outstanding communication, negotiating, and dispute resolution skills.

The starting salary range for this position is $45,000 - $56,000 annually.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

Who we are

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

We're one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians, join our team.

What it's like to work with us

We are more than just a workplace - we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you'll find more than just a job - you'll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws .

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected].