Business Manager
The Chapman Group
Saint John, NB
Job Details:
Position Summary
This position supports a group of private practice physicians in a healthcare setting.
Based in Saint John, New Brunswick, the Radiology physician team is seeking a Business Manager to support and partner with its Radiologists and clinical leadership. This position supports a group of private practice physicians in a healthcare setting.
Reporting closely to the Chief and Clinical Leadership Team, the Business Manager will serve as a trusted accountability partner, operational leader, and strategic advisor. This role is ideal for a self-starting, strategic professional who thrives in healthcare environments and is motivated to make a meaningful impact in diagnostic imaging services.
About the Group
The Radiology group in Saint John, New Brunswick provides essential imaging services in support of patient care across the regional health system. The group works closely with clinical partners, hospital leadership, and administrative teams to deliver high-quality, timely diagnostic services in a complex and evolving healthcare environment.
Clinical & Leadership Support
- Act as a primary business, strategic, and operational partner to clinical leadership team
- Serve as an accountability partner in achieving departmental goals and performance targets
Operations & Administration
- Oversee day-to-day operations and administrative functions
- Support physician scheduling, resource allocation, and workflow optimization
- Oversee radiology billing processes, reimbursement optimization, and financial performance
Process Improvement & Innovative Industry Leadership
- Lead and support process improvement initiatives across clinical and operational workflows
- Implement evidence-based solutions
- Leverage best practices from other radiology and healthcare organizations
- Support exploration and adoption of innovative approaches to image interpretation and workflow enhancement
- Act as a liaison with vendors, partners, and external stakeholders as needed
Advocacy & Health System Navigation
- Navigate and support interactions within the broader health network
- Engage in advocacy, lobbying, and relationship-building to advance radiology priorities
- Represent the group with professionalism in internal and external settings
Education & Experience
- Bachelor's degree in Business Administration, Health Administration, Healthcare Management, Finance, or a related field required; Master's degree preferred but not required.
- Equivalent combination of education and relevant experience will be considered.
- Experience in healthcare operations or a related field.
- Demonstrated expertise in business process improvement and health systems.
Skills
- Strategic thinker with excellent communication and interpersonal skills.
- Ability to build trusted relationships with Boards, stakeholders, management, and staff.
- Action-oriented, adaptable, and innovative in approach.
- Strong financial acumen, budgeting knowledge, and strategic judgment.
- Exceptional problem-solving and decision-making abilities.
- Ability to work independently, manage complex projects, and influence others.
- Comfort with technology, workflow systems, and AI-enabled tools.
Working With Us
- Salary commensurate with experience and impact
- Comprehensive health, drug and dental benefits
- Enhanced vacation and sick leave entitlements
- Opportunity to shape and build a new leadership role
- Work closely with a respected team of radiologists and clinical leaders within a high degree of autonomy and trust
- Meaningful role in advancing diagnostic radiology services for the region
- Ability to leave a lasting operational and strategic legacy
Working Environment & Other Considerations
This is a flexible role, operating primarily in a professional office environment, with frequent on-site presence required to support operations and clinical leadership. A high degree of professionalism, discretion, and adaptability is essential to success.
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