Senior Manager, Immigration

Job Description

What is the opportunity?

The Senior Manager, Immigration is a leader on Global Mobility's Senior Management team. This role oversees a team, and reports to the Senior Director, Head of Global Mobility.

In addition to working as part of the leadership team, the Senior Manager, Immigration will implement best practices immigration planning, policy, compliance, risk management and advisory support to ensure business, employee and enterprise needs are proactively managed with minimal business disruption.

Key Responsibilities:

• Leadership: Coach and develop a high performing team of immigration professionals fostering a collaborative learning environment.

• Compliance and Risk Management: Ensure adherence to immigration laws, policies, and procedures across jurisdictions (e.g., work permits, visas, permanent residency applications) while also managing risks for the enterprise and adhering to internal risk management requirements.

• Stakeholder Collaboration: Work with HR Partners, Talent Acquisition, Employee Relations, internal and external counsel, and others to address immigration challenges, communicate changes, proactively plan and work to ensure smooth immigration support for all.

• Vendor Management: Day-to-day management of immigration service providers to ensure quality of service and cost-effectiveness aligning with contract and SLA's.

• Data Management & Technology: Work to improve utilization, dashboards, insights and case management tools to ensure data accuracy and timely updates to employees and stakeholders.

• Policy Development: Create and update internal standardized immigration support policies to reflect enterprise support, regulatory changes and organizational needs.

• Audit and Reporting: Conduct internal audits to ensure compliance and prepare reports for leadership or regulatory bodies and make recommendations or lead remediation efforts if needed.

• Process Management & Optimization: Recommend and implement process optimization to ensure compliance and workflow automation limiting manual work enabling team to take on more complex work.

Skills and Qualifications

• LLB or undergraduate degree in law or relevant field.

• Communication skills (written and verbal) in English and French.

• 7+ years' experience working in a regulated and / or large global enterprise in the fields of employee relations, HR, global mobility, in-house legal or in-house business immigration.

• Demonstrated experience leading business immigration or related mobility compliance for a large complex organization.

• Experience and interest in leading and developing a team.

• Experience with managing and optimizing immigration data using internal HR systems and external vendor tools.

• Strong organization skills; ability to prioritize; independent leader and team player with passion for business immigration.

• Self-learner, open to change and making improvements to programs that will deliver operational excellence.

• An ability to understand, communicate and apply legal requirements in a complex, regulated environment to ensure optimal balance between managing organization and regulatory risk with business needs.

What do you need to succeed?

• Passion for leadership and ability to lead a team through change, inspire and develop while also fostering a collaborative work environment.

• Comfort with ambiguity, patience and appreciation for the needs to balance compliance, risk costs and business requirements in a complex global banking environment.

• Proactively stay updated with changes to immigration impacting the function, recommend and implement ways to manage or communicate as required.

• Reliable, responsive, consultative and practical approach able to problem solve and work towards solutions in a timely manner.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients succeed. We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual.

• Opportunity to lead a critical team within the GM COE and be part of a multi-year effort to globalize the function.

• Collaborative and Flexible Working Environment.

• Exposure to many parts of the organization and businesses and geographies.

• A collaborative and engaged culture that recognizes innovative business ideas.

Job Skills

Collaborating, Decision Making, Global Immigration, Group Problem Solving, Human Resources Policies, Immigrant Visas, Immigration Issues, Immigration Law, Immigration Policy, Immigration Services, Long Term Planning, Performance Management (PM), Team Management, Vendor Management

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-12-05

Application Deadline:

2025-12-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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