Specialist, Domestic Emergency Response Unit

Title: Specialist, Domestic Emergency Response Unit

Employee Working Location: Partially Virtual / Hybrid (Canada)

Employment Status: Temporary Full-time (12 months)

The Canadian Red Cross (Red Cross) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

• Support the successful delivery of DERU programs and services by helping with coordination, assessments, communication, and overall operations.
• Assist in implementing specialized programs and initiatives that align with organizational goals and best practices.
• Contribute to planning by assessing needs, identifying gaps, and working with internal and external partners to find areas for collaboration or advocacy.
• Represent your area of expertise in meetings, presentations, and discussions with internal and external stakeholders.
• Share knowledge and provide hands-on support to colleagues and communities to strengthen understanding and improve DERU program delivery.
• Develop clear and useful materials and resources to explain the DERU program's approach, methods, and operations.
• Help ensure quality, compliance, and effective risk management within DERU program or service delivery.
• Stay informed about current trends and innovations, and look for ways to apply new knowledge to improve DERU program design and delivery.

What we are looking for :

• Qualifications include a minimum of 4-7 years experience and a 3-year college diploma or university degree in social services, psychology, emergency management, public administration, human services, social work, community or health studies and/or an equivalent combination of education and experience . May require technical certifications or professional designations.
• Experience applying community engagement principles, participatory approaches, and culturally safe practices.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint is required.
• Ability to identify, investigate and analyze problems, identify root causes and risks, and apply technical, functional and organizational knowledge to develop solutions.
• Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs, offer solutions, and resolve escalations in new or somewhat sensitive situations.
• Ability to research, gathering information from credible sources, conducting literature reviews, and summarizing findings.
• Experience working with diverse communities, including Indigenous, rural, and underserved populations.
• Experience supporting program planning, implementation, and evaluation.
• Experience with monitoring and evaluation methods, including collecting and analyzing data to assess program impact.

Working Conditions

• This role is a response and operational profile that requires scheduled travel, deployment and in community in-person presence.
• Occasional requirement to lift up to 5kg in order to perform the requirements of the role.
• Occasional requirement for prolonged sitting with infrequent breaks in order to perform the requirements of the role.
• Occasional requirement for prolonged standing with infrequent breaks in order to perform the requirements of the role.
• Requires concentration, attentiveness, and attention to detail.
• The role includes fieldwork, deployment to emergency operations, and office-based work during non-deployment periods.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).