Customer Service Representative-Manufacturing Environment

Customer Service Representative

Location: Brampton, ON

Pay Rate: $21-$22 per hour

Shift: 8:00am-4:30pm

Shifts Available: Monday to Friday

Our client, a fast-growing, high-quality specialty coatings manufacturer located in North Brampton, is looking to add a Customer Service Representative who embodies the spirit of growth, adaptability, and innovation to their team.

Responsibilities of Position:

• Receive and process customer orders
• Manage a large number of phone calls
• Help build sustainable relationships with each client through trust and a thorough understanding of their needs
• Resolve customer complaints proactively
• Assist in production scheduling
• Provide assistance to our sales team as required
• Proactive contact with customers
• Other administrative duties as assigned

Qualifications:

• 3 - 5 years in a fast-paced manufacturing environment
• Understanding of the manufacturing industry - Coatings experience is a plus
• Strong interpersonal skills
• Proven customer support experience
• Prioritizes and multi-tasks with ease
• Excellent communication skills
• The ability to meet deadlines
• The ability to deal with different personalities with ease
• Works well under pressure
• Detail oriented
• Proficiency in Microsoft Office suite - able to learn new software with ease
• The ability to read, write, and speak English

Desired Education:

• High school or higher

For immediate consideration, please submit your resume. Qualified candidates will be contacted.