Senior Manager, Operational Risk Reporting and Methodologies

Job Description

What is the opportunity?

We are seeking a highly skilled and experienced Senior Manager to lead our Operational Risk Reporting and Methodology team within Personal Banking and Commercial Banking segment operational risk management team. The successful candidate will play a pivotal role in enhancing our operational risk management framework, ensuring robust reporting mechanisms, and acting as a subject matter expert supporting the Directors Operational Risk and our lines of business partners.

What will you do?

• Oversee the development and implementation of comprehensive operational risk reporting processes, ensuring accuracy, timeliness, and compliance with Enterprise policies and standards
• Oversee the preparation of monthly and quarterly operational risk reporting for both the personal banking and commercial banking segments
• Lead the design and enhancement of risk assessment methodologies, including, key risk indicator (KRI) development, RCSA's and change risk assessments
• Utilize advanced analytics techniques to identify emerging risks, trends, and potential vulnerabilities within our segments
• Engage with senior management, Directors' Operational Risk, and other first line risk domains to communicate risk insights, provide recommendations, and support decision-making processes
• Continuously evaluate and improve risk management processes, ensuring they remain effective and aligned with industry best practices
• Manage and mentor a team of risk professionals, fostering a culture of excellence and continuous development
• Support and respond to Operational risk related requests during internal audit and regulatory exams
• Manage the external event review process with Operational Risk directors

What will you need to succeed?

Must-have

• Minimum 8 years of experience in operational risk management, with a proven record in risk reporting and methodology development
• Demonstrated ability to lead and motivate teams, manage complex projects, and influence stakeholders at all levels
• Excellent verbal and written communication skills, with the ability to convey complex risk concepts to both technical and non-technical audiences
• Experience with Archer, SharePoint, and collaboration tools (e.g., JIRA and Confluence) with expertise in MS Office (Excel and PowerPoint)

Nice to have

• Bachelor's degree in finance, Risk Management, Business, or a related field. Advanced degree or professional certifications (e.g., FRM, PRM, CRISC)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• An opportunity to further develop your skills
• Work with a great and supportive team

Job Skills

Communication, Fraud Risk Management, Long Term Planning, Operational Risks, Risk Control, Risk Management, Waterfall Model

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-11-18

Application Deadline:

2025-12-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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