Business Systems Analyst

Job Number: J1125-0620 Job Title: Business Systems Analyst Job Category: Information Technology & Innovation (ICT, Support, Systems, Data & Insight) Job Type: Permanent Full Time Date Posted: November 21, 2025 Closing Date: December 28, 2025 Number of Positions: 1
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Reporting to the Manager, Enterprise Applications, the Business Systems Analyst assists in managing and coordinating the launch of new systems and process initiatives in all lines of business. The main deliverables associated with this position are to provide general oversight to effectively and efficiently support and roll-out new financial system processes.

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Business System Analyst to join our Project Management and Software Solutions team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program Life, travel, and other insurances Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching) Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events.
• Access to continuing education and training through Shannex's Centre of Excellence Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Lead the development and protection of the assigned systems roadmap in relation to enterprise platforms, including a list of defined deliverables with targets over the course of each fiscal year.
• Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work, and balance resource requirements to achieve solution.
• Demonstrate a strong technical understanding of financial ERP systems and sufficient business knowledge to be able to provide best practice guidance to our finance leadership group.
• Advise and support system administration for ERP and other systems, including asset management, finance reporting and budgeting, EHR, point of sale, and required integrations.
• Meet routinely with senior leaders, operational management, and other key stakeholders to understand critical issues and limitations in our systems that directly impact their ability to provide service excellence.
• Provide peer support and mentorship to a team of Business Systems Analysts and System Administrators by sharing your experience and expertise.
• Perform data analysis on the platforms to identify risks, trends, and opportunities where systems and/or data can add further value to the organization through functional changes, integration, reporting/decision support, or user support.
• Support the development and delivery of departmental training. Work directly with subject matter experts to develop educational materials and written procedures for system enhancements, new implementations, and process changes.
• Uphold, maintain, and adhere to all security practices, including but not limited to financial systems, resident health records, support methods, and infrastructures.

About You

In addition to placing high value on business analysis, system knowledge, collaboration, and accountability, you bring:

• A bachelor's degree in Commerce, Information Systems, or Computer Science
• Previous experience in financial systems administration
• Sound knowledge of financial processes within an ERP system
• Previous experience in Point of Sale systems administration
• Three or more years of experience in gathering and converting user-defined requirements into optimized business processes and best practices
• Previous experience with Yardi or Workday Adaptive Insights
• A passion for the healthcare sector and a commitment to ensuring seniors have access to quality accommodations, services, and care

  About Us

  Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health services, in partnership with Nova Scotia Health. For more information, visit shannex.com.

  If you're ready to join the Shannex team of Great People, apply today!

  Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

  All applications are kept in strict confidentiality.

  Only those selected for an interview will be contacted.