Benefits Administrator (Disability & Claims)

Benefits Administrator (Disability & Claims)
Full time, Permanent
Bedford, Nova Scotia (In office to start)

Health Association Nova Scotia (HANS) is a not-for-profit, non-government, membership-based association with 60 years' experience in providing exceptional human resource shared services, innovative technical services (formerly "clinical engineering services") solutions, policy support and expertise our customers can count on. Serving multiple organizations across the province of Nova Scotia, we are officially recognized as one of Nova Scotia and Atlantic Canada's Top Employers. As an employer committed to employment equity, we encourage applications from applicants who self-identify from diverse communities and/or backgrounds.

Group Benefits Solutions (GBS) provides benefits to over 50,000 employees and retirees. We are the largest provider of benefits in Nova Scotia offering a broad range of Employee Benefit Plans, including Group Life, Health, Dental, a self-insured Long Term Disability Plan (LTD), and a menu of optional benefits. We're excited to announce a new opportunity for a Benefits Administrator (Disability & Claims) as we continue to grow and expand our team. This is a full-time, permanent position, with accountability to the Manager, Disability Programs, Group Benefits Solutions.

Role Duties:

• The day-to-day benefits administration of the Long-Term Disability Plan (Path2Health Program)
• Ensuring member eligibility is accurate and current in keeping with the LTD Plan Text
• The day-to-day processing of death claims and optional insurance benefits claims
• Frequent tracking, auditing and report of data and providing ad-hoc reports as required
• Providing exceptional customer service to member facilities and their employees
• Contribution audits and supporting other special projects as required
• Acts as a first point of contact and resource for plan members, providing direction and liaison with the employer and insurance provider
• Supports member organizations through tasks and responsibilities that require in depth specialized knowledge of benefits and independent decision making
• Applies a broad base of benefits knowledge and experience in successfully administering HANS Benefits.

Requirements and Qualifications:

• Completion of university level education in a business or related field, or a combination of education, training and experience
• Knowledge of employee group benefits, plan administration, and disability programs
• Completion of some industry level courses such as International Foundation of Employee Benefits Programs - e.g. CEBS, FTMS, ATMS, or at a minimum willingness to further industry knowledge
• Minimum of (5) years' experience in the benefit administration field either through an employer, third party administrator or the insurance industry
• Advanced user of MS365 tools such as Excel, SharePoint, Word, PowerPoint.
• The ability to work independently and provide outstanding customer service to our members and their employees
• The ability to provide empathy and support for members and families during disability or bereavement
• Superior attention to detail
• Strong data entry skills and proven accurate keyboard skills.

What We Offer:

We offer a Competitive Compensation Package (subject to terms and status of employment) that includes:

• Comprehensive Health and Dental Benefits: Enjoy a robust cost-shared health and dental program to keep you and your family well-covered.
• Top-Tier Pension Plan: Benefit from our highly ranked defined benefit pension plan (NSHEPP), ensuring your long-term financial security.
• Generous Vacation Time: Start with 4 weeks of vacation plus the option to buy back additional days to suit your needs.
• Wellness and Family Leave: Take advantage of dedicated Wellness Days and Family Leave Days to support your personal and family life.
• Annual Wellness Allowance: Receive an annual allowance to support your well-being through various wellness initiatives.
• Professional Development: Access ongoing opportunities for professional growth and development to advance your career.

Application Process:

Applications will be accepted until December 5th, 2025. Qualified applicants are invited to submit their resume and cover letter using the following link: https://jobs.crelate.com/portal/healthassociation/job/9ux7xhzhncsoto3ieowbqwr6xy

As an organization that supports a diverse workplace, we welcome people from all ethnicities, genders, sexual orientations, age, religion, physical and mental abilities, family status, and political belief and affiliation.

Health Association Nova Scotia thanks all applicants for their interest; however, only those selected for an interview will be contacted.

Did you know we have been one of Nova Scotia and Atlantic Canada's Top Employers for over 9 years in a row?