Healthcare Security Access Control Officer

Healthcare Access Control Officer

Position Summary
The Healthcare Access Control Officer will play a critical role in ensuring the safety and security of patients, staff, and visitors by operating advanced AI-powered weapon detection systems at the entrances of larger and regional hospitals within NSHA. This position requires exceptional communication and customer service skills to provide a safe, welcoming environment while maintaining a strong security presence.
Position Details:

Position: Full-Time Security Guard
Site: Halifax Infirmary or Dartmouth General Hospital
Hours: Rotational Shifts - 0700-1900/1900-0700
Payrate: $20.50

Key Responsibilities:

• Operate and monitor AI-based weapon detection and access control systems at designated hospital entry points.
• Engage with patients, visitors, and staff in a professional, courteous, and empathetic manner while conducting screening procedures.
• Respond to system alerts, conduct secondary screening when necessary, and escalate incidents according to NSHA security protocols.
• Provide clear directions, support, and reassurance to individuals passing through the access control process.
• Maintain accurate records of incidents, security breaches, and equipment performance.
• Collaborate with healthcare staff, security teams, and law enforcement partners as required.
• Uphold infection control and hospital safety policies while ensuring smooth traffic flow through entry points.
• Contribute to a culture of safety, respect, and inclusivity within the healthcare environment.

Prerequisites & Qualifications:

• Valid Security License (as per Nova Scotia regulations).
• Prior experience in healthcare security, law enforcement, or access control (preferred).
• Strong verbal communication, conflict de-escalation, and customer service skills.
• Ability to operate advanced security technology, including AI-based detection systems.
• Standard First Aid & CPR certification (CSA Approved)
• Ability to remain calm, professional, and empathetic under pressure.
• Physically able to perform duties, including standing for extended periods and responding quickly to incidents.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive wage and benefits package.
• Free Uniforms
• Company paid Security license
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Get paid your way with flexible daily pay options!