Manager, Logistics and Materials Management

Position Type:
Permanent
*

Closing date:

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls.

The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance.

In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few.

There are lots of opportunities waiting for you in Nova Scotia. Apply now to learn more about our service and available positions.

Reporting to the Director of Logistics, Facilities & Materials Management, Organizational Support and Readiness (OS&R), the Logistics Manager is a key part of the OS&R Management Team. As the leader amongst the Logistics System Support Technicians (SSTL's), and Materials Management team, the Manager of Logistics & Materials' Management provides ongoing leadership oversight, direction and mentoring to the team to ensure safety, quality and productivity remain the primary focus within EMC System Support. Major components of this position include ensuring the operations division Provincial paramedic Base/Stations and hospitals have the required medical supplies, medications, narcotics and equipment to provide quality patient care in the EHS system; company medical supplies, stock and inventory Equipment Asset Management, Provincial Base/Station facility maintenance support via a centralized approach. Assessing and optimizing overall system equipment, medical supplies & facilities maintenance performance is expected - both current and long term to meet provincial government contractual requirements. The Logistics Manager position is responsible to develop, lead and maintain all EHS system Medical Equipment Asset inventories including the long-term high-value asset Evergreen plan process. The Logistics Manager will also provide direction and lead all processes related to Operations Equipment Standards and is responsible for managing logistics-related data to support the organization in day-to-day general areas of supply, configuration management, technical requirement identification, procurement, storage, budgeting and maintenance of equipment. In addition, the Logistics Manager is the central contact point for all Provincial EMC Facility deficiencies and repairs and will coordinate proper notification and oversight deemed necessary through the oversight of the Director. The additional scope will include OS&R support work with external vendors to provide supplies and services as required.

In a capacity covering a broad range of duties and responsibilities, the mission will be to support EMC's goal of achieving a highly reliable system response by managing the Department in a manner that will keep the overall system equipment assets, facility maintenance infrastructure and resources fully functional while meeting or exceeding customer/patient expectations. The incumbent communicates corporate philosophy and policy so that there is a shared realization of the company's goals and strategic vision in the Division. As an employee of EMC, we are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Duties and Responsibilities:

The position entails, but is not limited to the following:

• Demonstrates leadership in people management within the Department, including staffing planning, recruitment, performance management, training and development, employee relations and payroll administration related, etc.
• Ensure that customer/patient service is a priority and has a solid understanding of the system requirements and applies good solid decision-making skills pertaining to system medical supply inventories and equipment asset resource management.
• Demonstrates leadership skills and a high level of technical/operational competence in the areas of Provincial procurement, inventory equipment asset management, Base/Station facility maintenance, as well as Equipment Standards.
• Develops, monitors and evaluates the annual Logistics operating budget and budgetary controls and management oversight of the Provincial medical supply, medical equipment, medications, and narcotics.
• Responsible to assist the Director for the overall management of EMC/EHS Facilities maintenance which includes but is not limited to: leasehold improvement upgrades, new facility development support, maintenance inspection, repair, review, and associated facility reporting as prescribed by the Division and stakeholders.
• Makes decisions and takes actions which have a direct impact on the organization procedures, cost control measures and increased efficiencies in the areas of procurement (equipment, medical supplies, medication expiry management and station furnishings), inventory equipment assets and facility maintenance processes.
• Manages all aspects specific to EMC's equipment contract requirements with respect to EHS Crown Asset Management of Inventories relating to Ambulances, Support Vehicles & Trailers, Medical Equipment, Stretchers, Radio Communication Equipment, E-PCR Tablets, IV Pumps, Lucas Devices and Defibrillators.
• Utilizes existing system asset tracking software (RFID), this position carries overall responsibility for all contractual asset reporting ensuring accuracy and timeliness of reporting.
• Establishes, implements, monitors and maintains a company-wide supply policy and stock inventory management system based upon existing EHS Crown Assets.
• Holds overall responsibility for the EHS High-Value Asset Evergreen Long Term Plan including EMC Department(s) collaboration and maintaining a current and accurate asset listing in collaboration and assistance with the OS&R Director and Vice President.
• Works in collaboration with the Clinical Services department in medical equipment standards, logistics and related decision-making.
• Co-chairs and supports the EMC Equipment Standards Committee and all subsequent duties and responsibilities associated with Equipment Standards.
• Works collaboratively with the Director and Vice President in the continual review and development of Safe Work Procedures (SWP's), and Process's for the Logistics Department.
• Ensures all system procurement, and medical supply orders are reviewed and approved on an ongoing daily basis, according to established inventory guidelines.
• Manages and leads ambulance Base/Station facility repairs which include but are not limited to station cleaning, painting, yard maintenance, lighting repairs and general maintenance requirements, as well as coordinates proper notification and repair with contractors or leaseholders, as directed by the Director and Vice President.
• Supports the Director and Vice President and leads the ready state of system Base/Stations withing the Province in accordance with EMC/EHS Policy and Procedures.
• Support all acquisition, distribution, maintenance and support for encrypted, Nova Scotia Trunked Mobile Radio system.
• Complete all daily, weekly, monthly and annual reports as required by the Director and Vice President.
• Complete all other duties and responsibilities as assigned by the Director and Vice President.

Qualifications:

Education/Experience

• Post-secondary education preferably in Supply Chain Management, procurement or business administration field, or an equivalent combination of education, training and experience.
• Certifications in Supply Chain Management, Procurement, Logistics and/or Materials Management preferred.
• Minimum 7 years or more in a progressively responsible leadership position.
• A valid Nova Scotia driver's license in good standing required.
• Experience in budgeting and budget management and forecasting.
• Knowledge and/or expertise in materials management, asset management and facilities maintenance management.

Knowledge and Skills

• Solid understanding of materials management, supply chain processes, facilities maintenance, occupational health and safety, human resources, and finance of asset inventory control.
• Strong people management skills.
• The fundamental skills required include demonstrated leadership, planning, organizing, and the ability to work both independently and as part of the OS&R Team in conjunction with the other Divisions of EMC and EHS.
• Exercises a significant degree of discretion and independent judgment.
• Strong knowledge of the EHS/EMC system in respect to equipment asset management, procurement best practices, materials management and facility maintenance requirements.
• Displays accountability and an aptitude for negotiation and dispute resolution skills.
• Purchasing experience, negotiation with vendors and contract management.
• Strong written, oral and presentation skills.
• Strong computer skills with Microsoft Office applications including Word, Excel, Outlook and PowerPoint.
• Strong working knowledge of reporting processes and governmental contract requirements considered an asset.
• Knowledge of medical terminology, supply chain and procurement best practices an asset.

Physical Requirements:

The employee will spend various periods of sitting and standing; will be required to maintain one position for possible long periods of time, such as sitting at a desk setting; employee will be monitoring systems through a variety of technology, report writing, and talking on the telephone; use and exposure to general office equipment required such as fax, photocopier, scanner, printer and personal computer.

May have exposure to low to moderate noise levels; the employee must on occasion be able to lift at least 25-30kgs; periodic exposure to irregular work schedules, some pre-scheduled evening and weekend on-call also a requirement, and possibly overtime as needed; frequent Provincial travel for purposes of customer engagement, facilities inspection, trades workmanship and team connection is required.

Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.