Security Dispatch - Full Time - Mount Sinai Hospital

Position: Security Dispatch

Site: Mount Sinai Hospital - 600 University Avenue, Toronto

Status: Full Time

Hours: 12 Hours - Continental Rotation (0700-1900/1900-0700)
Category: Averaging Agreement: Overtime is after 88 hours

Pay Rate:$24.93 /hr.

Internal Posting Date: Nov 5, 2025

Internal Closing Date: Nov 12, 2025

External Closing Date: Nov 19,2025

A Valid Immunization Record (Measles, mumps, rubella, varicella, and TB skin tests 1 and 2) is required prior to on boarding.

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Job Description: In this key role, you will oversee a state of the art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking.

• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc.
• Maintain control of access to and from the property
• Log details of radio transmission, telephone calls and verbal instructions
• Direct back-up support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Answer all incoming security telephone lines including the complex emergency telephone line.
• Ensure that security operations occur consistent with policy and procedures
• Perform other duties as assigned

Qualifications:

• Must demonstrate a high degree of professionalism
• Must have at least 1-2 years of prior dispatch or industry-related experience
• Experience in healthcare is considered an asset**
• Must have a strong command and fluency in the English language both written and verbal
• Must be able to work in a fast-paced dynamic environment
• Must be able to handle stress and pressure and make a sound decision under duress
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

What You Need to Succeed:

• A minimum 1-2 years of dispatch experience
• A working knowledge of the Occupational Health & Safety Act
• Knowledge of Trespass to Property Act
• Previous dispatch experience in the emergency services setting such as Police, Fire, EMS

Prerequisites:

• Immunization Record (Measles, mumps, rubella, varicella, and TB skin tests 1 and 2
• Must have a Valid Ontario Security Guard License
• Must have a valid (WSIB-Approved) First Aid and CPR Level-C Certification
• Must be fully vaccinated against COVID-19 with 2 dose minimum. Proof required.

Additional prerequisites:

• Must be able to commute to Toronto for pre-deployment training (4 training days M-F)
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behavior (MOAB) from ASP provider. Other security providers different than the ASP will not be allowed and applicant will have to enroll into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position.
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training and will provide you with their certification upon successful completion with a 6 month commitment to the position availability.

Why choose Paladin?

• Work today, get paid today—daily pay available
• Competitive salary and benefits package.
• Free Uniforms

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!