Senior Manager, Digital Initiatives Delivery

Job Description

What is the opportunity?

The Senior Manager, Digital Initiatives Delivery leads the go-to-market delivery and execution of digital and transformational initiatives across RBC Insurance's Sales and Distribution ecosystem. Operating within the Agile Operating Model, this role ensures alignment between sales and digital priorities, business outcomes, as well as advisor, distributor and client experience – driving measurable impact through delivery, collaboration, and innovation.

The incumbent serves as a delivery leader and subject matter expert, partnering with squads, product owners, and business stakeholders to enable seamless execution of initiatives that enhance advisor, distributor, and client experiences across channels. The Senior Manager is responsible for translating business strategy into executable roadmaps, ensuring dependencies, risks, and benefits are managed across initiatives, and enabling continuous improvement through agile delivery practices.

What will you do?

• Lead, coach, and develop a team of delivery specialists who plan and execute initiatives across all Sales and Distribution channels

• Build team capability in agile delivery, stakeholder management and digital transformational disciplines

• Translate enterprise and business strategies into actionable digital roadmaps, ensuring initiative alignment to RBC Insurance's Sales and Distribution, Strategy, Digital & Data priorities

• Drive the delivery of strategic digital initiatives that enhance advisor, distributor, and client experiences through automation, process digitization, and data-driven insight.

• Partner with Scrum Masters and agile coaches to reinforce agile mindsets, remove impediments, and support value-based delivery

• Build strong partnerships across Sales & Distribution, Product, Finance, Technology, Operations, Change Management, Risk, Privacy and Compliance to ensure coordinated delivery

• Ensure disciplined adherence to governance and risk standards for all initiatives, engaging appropriate partners for compliance and approval processes

What do you need to succeed?

Must-have

• 10+ years of experience in an insurance or aligned/similar industry preferably with strong exposure to a sales environment, sales leadership, and/or project management

• Strong creative problem solving skills. Looks beyond the surface to foresee potential pitfalls and mitigates risks before they occur/develops appropriate solutions. Quickly determines the fundamental essence of an issue, its root cause, conflicting points of view and seeks creative resolution.

• Demonstrated ability to synthesize complex initiatives, interpret and present information clearly and accurately in writing or verbally

• Strong personal commitment to the customer, the employee and to corporate objectives

Nice-to-have

• Strong Knowledge of RBC Insurance Sales & Distribution channels, including solid understanding of end-to-end business processes and product offerings

• Ability to prioritize and meet conflicting demands, consultative, highly adaptable, flexible and effective

• Strong strategic business sense and technical/analytical skills

• Excellent communication, motivational, and presentations skills

• Strong teamwork skills and ability to build relationships with various roles across all levels

What's in it for you?

Whether it's developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

• Working with an award-winning team Awards | RBC Diversity & Inclusion

• A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options

• Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.

• Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.

• Flexible work arrangements and leaders who support your needs—both personal and professional.

• An opportunity to have real impact on the lives of our clients and the communities you serve.

• RBCI software tools to boost your productivity

Job Skills

Accountability, Change Management, Collaboration, Communication, Consulting, Cross-Team Collaboration, Decision Making, Insurance Products, Leadership Engagement, People Management, Prioritization, Stakeholder Management, Strategic Business Units, Team Development, Teamwork

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-10-30

Application Deadline:

2025-11-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.