SAP SuccessFactors Learning Lead - Senior Consultant / Manager

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About the Role

We are seeking a dynamic and experienced SAP SuccessFactors Learning Lead to join our HR Technology practice. This is a leadership role for professionals passionate about transforming learning strategies through technology, delivering high-impact SAP SuccessFactors Learning Management System (LMS) solutions, and guiding clients through complex HR transformations.

As a Senior Consultant or Manager, you will own the end-to-end delivery of SuccessFactors Learning implementations, lead client engagements, and mentor junior consultants. This role is ideal for someone who thrives in a fast-paced consulting environment, combines technical expertise with strategic thinking, and is committed to driving measurable business outcomes.

Key Responsibilities

Client Delivery & Solution Leadership

• Partner with clients to define learning strategies and translate them into scalable SAP SuccessFactors Learning solutions.
• Lead configuration, deployment, and optimization of the Learning module, ensuring alignment with organizational goals.
• Advise on best practices for LMS governance, compliance, and integration with other HR systems and third-party applications.
• Conduct workshops, demos, and stakeholder presentations to secure buy-in and guide decision-making.

Project Management & Execution

• Manage end-to-end project lifecycle, including requirements gathering, solution design, testing, and deployment.
• Ensure quality assurance, adherence to timelines, and budget compliance.
• Drive change management and user adoption strategies, including training and communication plans.

Thought Leadership & Team Development

• Act as a subject matter expert on SAP SuccessFactors Learning and related HR technologies.
• Mentor and coach junior team members, fostering a culture of continuous learning and innovation.
• Contribute to practice development, including creating accelerators, templates, and thought leadership content.

Required Skills & Qualifications

• 6+ years of experience in SAP SuccessFactors implementation, with deep expertise in Learning Management System (LMS).
• SAP SuccessFactors certification in Learning (additional modules like Employee Central, Payroll, Recruiting are a plus).
• Strong understanding of learning processes, compliance requirements, and HR technology ecosystems.
• Proven experience in consulting environments, managing client relationships and delivering complex projects.
• Excellent communication, facilitation, and stakeholder management skills.

Preferred Skills

• Experience with SAP BTP, CPI, or other integration platforms.
• Familiarity with Agile delivery methodologies and tools like Jira or Azure DevOps.
• Knowledge of HR analytics and reporting tools for learning effectiveness measurement.
• Exposure to global rollouts and multi-country implementations.

Diversity and Inclusion at EY / Inclusiveness at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

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