Supervisor - Horizon Clinical and Community Care

Service New Brunswick

Supervisor - Horizon Clinical and Community Care, Pay Band 6

Open Competition

Full-Time Permanent

15098 (R85-2025/26-503)

Flexible Work Location

Service New Brunswick is seeking a motivated and experienced individual to join its Technology Services Division within the Health Application Services unit as Supervisor with the Horizon Clinical and Community Care Team.

Service New Brunswick (SNB) is proud to be recognized as one of Atlantic Canada's Top Employers for 2025! At SNB, working with us is more than just a job—it's an opportunity to build a meaningful career where you can make a difference in your community.

As part of SNB's Technology Services Division, you'll join a team of over 800 professionals delivering essential IT services to all GNB departments and Regional Health Authorities. With a province-wide presence, SNB is proud to be New Brunswick's largest IT employer—offering unmatched opportunities for growth, collaboration, and meaningful work.

Who are you?

• You are client-centric and passionate about delivering exceptional service.
• You demonstrate initiative and thrive in a mission-critical, fast-paced environment.
• You are adaptable, organized, and solutions oriented.
• You are an effective communicator and a strong collaborator.

What will you be doing?

Reporting to the Manager of Health Application Services, you will supervise a dynamic team responsible for the delivery, maintenance, and support of a portfolio of health systems used by stakeholders across the province. Many of these applications are critical to patient care and clinical decision-making.

Your responsibilities will include:

• Providing guidance, training, coaching, and mentoring to build and sustain a high-performing team.
• Supervising, organizing, and prioritizing project and task workloads, assigning work to the most qualified individuals.
• Evaluating team members to support their performance, professional growth, and development, including identifying training needs and creating work plans.
• Collaborating with business stakeholders, end users, and internal GNB and SNB teams to provide leadership and direction as required.
• Using data analytics to assess processes, identify requirements, and deliver data-driven recommendations.

Please ensure that you indicate the competition number 15098 (R85-2025/26-503) when applying.

ESSENTIAL QUALIFICATIONS: A university degree in Business Administration or Computer Science and a minimum of six (6) years of progressive related experience with a minimum of one (1) year of supervisory experience.

Subject to the response to this competition, an equivalent combination of training and experience may be considered, or the required years of experience may be increased. In the event there are no candidates who demonstrate the essential qualifications required for the PB6 level, we may consider appointing at a lower classification.

Written and spoken competence in English is required.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

• Proven leadership skills to mentor, motivate and provide guidance to team members
• Demonstrated data analysis experience
• Demonstrated experience with the health care environment
• Experience with the principles of project management, problem solving and change management
• Experience leading a dynamic team in a demanding work environment

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

OPERATIONAL REQUIREMENTS:

• This position may require some travel, and you must possess a valid driver's license.
• This position requires periodic flexibility in working hours, which includes evenings and weekends, and will participate in an on-call rotation.
• Candidates will be required to undergo Criminal History Clearance prior to appointment.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies:

• Team Leadership
• Analytical Thinking/Judgment
• Effective Interactive Communications
• Client Service Orientation
• Results Orientation

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

• Written Communication
• Planning and Organization Skills
• Presentation Skills
• Specialized Subject Matter Expertise and Knowledge

Resumes should be in reverse chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $77,766 to $103,454 annually – Pay Band 6 - Management and Non-Union Pay Plan

We strongly encourage you to submit your application via https://snb.itacit.com/itacit-career-ui/?&SID=2&CLIENT=73224542677&LANGUAGE=Eusing the "Apply" button, to increase the efficiency and maintain a consistent candidate experience. Please ensure your application is complete by November 9^th, 2025, and indicate competition number 15098 (R85-2025/26-503).

In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact [email protected].

We thank all those who apply, however, only those selected for further consideration will be contacted.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment.

We are an Equal Opportunity Employer.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!