High-Volume Recruitment Consultant (Hybrid)

Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Job Description

Are you a passionate talent acquisition professional who thrives on connecting top talent with meaningful opportunities?

At Medavie, we're not just filling roles-we're shaping the future of healthcare, insurance, and community impact. As a Bilingual High-Volume Recruitment Consultant, you'll play a pivotal role in finding and engaging exceptional talent to join our teams.

You will lead the hiring of our Contact Centres with multiple new hire classes starting each month. This is a fast-paced role, managing multiple requisitions simultaneously, and ensuring staffing deadlines are consistently achieved.

The Role:

• Lead the end-to-end recruitment lifecycle, from posting and sourcing candidates to conducting pre-screening interviews, partnering with leaders to facilitate interviews, presenting offers, outlining a full total rewards package and ensuring a seamless onboarding experience
• Meet monthly class mandates for all Contact Centre teams with precise timelines, often with multiple overlapping classes
• Develop and maintain candidate pipelines through proactive sourcing, leveraging social media, networking, job boards, community outreach and virtual/onsite career fairs
• Partner closely with Contact Centre Leaders, Training and WFM to forecast staffing needs and align recruitment strategies
• Track high-volume recruiting metrics (time-to-fill, class fill rates, candidate pipeline, turnover, retention, candidate source, etc.) and report progress to stakeholders
• Maintain and utilize Applicant Tracking Systems (ATS) effectively to manage the recruitment workflow
• Ensure a positive and professional candidate experience while moving applicants through the process
• Stay up-to-date on industry trends and best practices in recruitment and implement innovative strategies to enhance the talent acquisition process.

Qualifications And Skills

• Bilingual in French and English (written and spoken) - required
• Expert-level proficiency in Applicant Tracking Systems (ATS) is essential (we use Workday) and proficiency in Microsoft Office suite of products - especially Excel to track and report your recruitment KPIs
• 2-4 years of high-volume recruitment experience, preferably in a call centre, hiring agency, or in-house partnering with customer service stakeholders
• Highly organized and detail-oriented

• Proven ability to thrive in a fast-paced environment while balancing competing priorities
• Demonstrated success filling large monthly hiring classes under tight timelines

• Exceptional communication, interpersonal, and collaboration skills
• Strong analytical and problem-solving skills with the ability to identify and implement solutions to recruitment challenges

• Proven ability to work independently and make decisions with autonomy
• Strong sourcing ability across multiple channels, with experience targeting call centre and customer service talent pools

Why Medavie?

• Competitive annual salary with performance-based incentive
• 100% employer-paid health & dental benefits, including a Health Spending Account
• Flexible, wellness-focused work environment that supports work-life balance - Monday - Friday with no evenings or weekends
• Ability to work from home and in the office - a great hybrid model where you can stay connected with colleagues and conduct your office recruitment tasks in the comfort of your home office
• A fun, collaborative Talent Acquisition Team across Canada where your voice matters and your growth is supported
• Opportunities to give back-we're a not-for-profit organization, and our communities are our shareholders

  #CBM1
  #LI-VS1

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected] .