Service Associate, Operations

Job Description

What is the opportunity?

To work in Recon department of Wealth Management Operations handling high net worth and ultra-high net worth client accounts, reconciliation and reporting.

What will you do?

• Manually Reconcile cash, assets and book cost positions daily.
• Research and resolve discrepancies/outstanding items on a timely basis
• Maintain accurate reconciliation notes on internal tracking system to reduce risk/loss
• Escalate problems in a timely manner to management
• Insert and Investigate performance deviations on a monthly basis, correct and document action
• Through investigation coordinate with other OPS /support teams for problem escalation.

What do you need to succeed?

Must-have

• Reconciliation experience
• Intermediate to Advanced Excel Skills
• Attention to details

Nice-to-have

• Knowledge of FMC Portfolio Accounting System
• knowledge of Broadridge applications
• Data Entry Experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-10-27

Application Deadline:

2025-11-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.