Senior Program Analyst

NL Health Services - 1,003 Jobs

St. John's, NL

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Posted yesterday

Job Details:

In-person

Full-time

Permanent

Management

Zone: Digital Health
Location: 70 O'Leary Avenue
Senior Program Analyst
Digital Health - eDOCS NL
Permanent Full-time

Hours: 70 (Other Shift; Days)

Salary: HL-21 ($74,093-$96,321) Annual

Competition Number: VAC0016899

Posted Date: 2025-10-22

Closing Date: 2025-10-29

About the Role

We are currently looking for a Permanent full time Senior Program Analyst to join our Electronic Medical Record (EMR) team.

Reporting to the Program Manager, eDocsNL you will be responsible for, but not limited to, the following:
Develop and recommend strategies to optimize the operations of the EMR Program.
Coordinate with various stakeholders to collect and analyze data, identify the strengths and weaknesses of the program, and perform extensive research and analysis.
Conduct risk assessments, determine the trends, and address issues and concerns, resolving them promptly and efficiently.
Act as the primary liaison between the technical and stakeholder community to represent and articulate the stakeholder(s) needs.
Mentor junior team members while promoting EMR policies and standards.
Provide strategic recommendations to program leadership team.
Directly interface with clinicians and key stakeholders to ensure Program alignment with key stakeholders and partners.

About You

Your education and experience include:

A bachelor?s degree/diploma in health informatics or a Health-Related Discipline
A minimum of five (5) years of progressively responsible experience in a health care environment or health care technology

It would be considered an asset if you have the following:

Change Management Certification
Business Analysis and/or Project Management Certification
Experience with the application of Change Management Methodologies
Experience with quality improvement initiatives in a health care setting
Project Management and/or business analysis knowledge and experience
Strong IT background and/or extensive experience with health care technology

You have the following skills and abilities:

Expertise with Microsoft Excel, Word, and PowerPoint and business writing skills.
Superior communication, interpersonal, and networking skills with the ability to foster strong working relationships.
Subject matter expert (SME) concerning EMR software.
Proven leadership skills with clear examples of leading a team of professionals towards a common goal.
Self-starter with vision and the ability to effectively communicate with a variety of stakeholders on a regular basis and recommend solutions to complex program issues and risks.
Excellent analytical and problem-solving skills.
Strong organizational skills.

Travel will be required for this position.

Demonstrated equivalencies may be considered.

Competition Number: VAC0016899

Company Website: https://NLHealthServices.ca/

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About NL Health Services

If you come from away, you’ll discover just how special Newfoundland and Labrador is. If you're a local, you already know this. It’s our people. It’s our culture. It’s our stories (and oh do we love our stories).

If you’re looking to grow your health career in a place with adventure around each corner and a strong sense of community, then let’s put on the kettle and have a chat. Newfoundland and Labrador (NL) Health Services might just be the perfect fit for you.

Why join NL Health Services?

There are many reasons. You will put your skills to great use in a unique and remarkable part of the world, be part of interdisciplinary and talented health-care teams and have access to state-of-the-art equipment and modern facilities.

We also offer incentives for local talent, those looking to return home and those new to our province.
Competitive remuneration and attractive benefits package.
Generous vacation packages and paid time off.
Full-time and part-time pension plans options.
Health insurance, dental and long-term disability plans.
Financial incentives and relocation support.
Student placements and clinical residencies.
Remote work options available.
Fast pathways to nursing for out-of-province applicants.

With a rich and unique culture, and tremendous natural beauty, Newfoundland and Labrador is an ideal place to call home, with a growing diverse population and among the safest places in the world to live.

About NL Health Services

At NL Health Services, we are responsible for delivering health and community services to more than 510,550 people living in Newfoundland and Labrador. Our team consists of more than 22,000 dedicated health workers who are committed to providing the best care in communities across the province, in five geographical areas.

The provincial health authority was created in April 2023, following recommendations from Health Accord NL, and brings together five former separate health entities. Our goal is to improve the health of the people of Newfoundland and Labrador and to create a more integrated, accessible, technologically enhanced, equitable and sustainable health system.

We know that it is the people – employees, physicians and volunteers – that together make NL Health Services a great place to work. We believe that every person carries valuable knowledge, experience and perspective, and it is in this diversity that we find strength. At NL Health Services, we embrace the distinct and complementary characteristics of all our members as we seek to eliminate health disparities by providing fair, equitable and quality health care to all patients, residents and clients.

If your passion is to provide extraordinary health care to the residents of the communities of Newfoundland and Labrador, we want to hear from you.

Come, work with us, and be extraordinary every day!

For more information, please visit: https://nlhealthservices.ca/.

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