Senior Research Coordinator

Job Description

What is the opportunity?

In this role, you will be responsible for acting in a senior capacity within the entire Announcement Capture team within RBC Investor Services. You will be reviewing corporate action notices from multiple vendors, setting up notices and ensuring they are verified internally for accuracy, consistency and completeness, as well as managing inquiries received within the Announcement Capture team.

What will you do?

• Ensure corporate action notices are set up/released in an accurate and timely manner within established timeframes.

• Ensure 100% accuracy of all notices sent to clients.

• Monitor assigned Notification Queues throughout the day to ensure all outstanding items are actioned or escalated for review.

• Where exception processing is required, notify all impacted parties via email and/or team meetings as procedures dictate.

• Identify and work with management to resolve any escalation issues

• Ensure all policies and procedures are adhered to at all times.

• Identify processes and procedures that may require improvement and, recommend changes that will enhance operational efficiency and reduce potential risk.

• Other duties as assigned

What do you need to succeed?

Must haves:

• Post-secondary education

• Minimum 5 years' experience in Entitlements

• Excellent understanding of Corporate Action principles

• Ability to effectively manage client service issues

• Microsoft Office skills

• In depth knowledge and experience across all Corporate Actions

• Excellent knowledge of all custody systems

Nice-to-have:

• Canadian Securities Course

• Management training

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate

• Opportunity to obtain hands-on experience throughout your role

• Working with an exciting, close-knit, supportive & dynamic group

• Opportunity to collaborate with other business segments within the bank

• Excellent career development and progression opportunities

• A comprehensive Total Rewards Program including bonuses and flexible benefits

• Competitive compensation

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-10-22

Application Deadline:

2025-10-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.