IT Desktop Support
NSCAD University - 3 Jobs
Halifax, NS
Job Details:
Benefits:
Reporting to the Director, Computer Services, the IT Desktop Support role is responsible for desktop support relating to the administrative computing needs of the faculty and staff of NSCAD University. This includes designing and implementing support and training programs, assisting with the procurement of computer hardware and software, and providing administrative support for the Computer Services Department.
- Support the University's administrative computing needs, including the installation of hardware and software on university-owned equipment for staff and faculty.
- Provide ongoing hardware support and desktop application support for administration on both Windows and MacOS operating systems.
- Develop and maintain procedures and documentation for end user training.
- Implement support systems and process improvements by assessing current situation, evaluating trends and anticipating requirements.
- Provide administrative support functions for Computer Services, including document management, purchasing and expense tracking.
- Provide back-up support to the Director, Computer Services and other department members as needed.
A Degree or Diploma in computer services and a minimum of 3 years of experience working in IT in a support role is required. A equivalent combination of education or experience may be considered. Knowledge of computer software and hardware in a mixed environment (MacOSX and Windows) is required. Basic networking for desktops, laptops and personal devices is required. Experience with minor computer maintenance, repairs and upgrades is considered an asset. Experience with data management, backup and archival processes is an asset.
Applications should be sent via the CareerBeacon website. Applications should include a cover letter and detailed CV.
The deadline for applications is November 10, 2025. We appreciate all applicants, however only those selected to move forward in the competition will be contacted. This position is being advertised internally and externally concurrently. Bargaining unit employees for NSGEU Local 82 are given first consideration.
All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents of Canada will be given priority in this search. NSCAD University is committed to employment equity and actively encourages applications from members of equity-seeking communities, including Indigenous persons, racialized individuals, persons with disabilities, women, and people of all sexual orientations and gender identities/expressions. We welcome all candidate who would contribute to the diversity of our community.
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