Administration Support Representative

JOB OPPORTUNITY: ADMINISTRATION SUPPORT REPRESENTATIVE YARMOUTH, NS

To join our team of financial services professionals, we are currently accepting applications for a full-time Administration Support Representative (ASR) to provide exceptional service to our branch staff as they serve our members. The position is based in the Administration Office in Yarmouth; however, all staff must be open to travel and/or reassignment to other branches as required by changing business conditions within the organization.

The Person:

The ideal candidate will be/have:

• a high comfort level working with and learning to effectively use new banking technology, various software platforms and applications including SharePoint, OneDrive, and the Microsoft Office 365 full suite of products
• superior customer service and communication skills
• a team player, who works well in a team environment but can resolve problems independently
• a multitasker who is organized, accurate and shows a high level of attention to detail
• flexible and adaptable to change with strong time-management skills

Grade XII diploma plus a one to two-year business program (community college/university level). One to three years'experience and/or training in a related field - an equivalent combination of education/experience may be considered.

The Job:

Reporting to the Manager of Operations, the ASR provides an elevated level of professional service and support to credit union staff. The ASR optimizes the use of technology to perform duties such as:

• processing/balancing various financial transactions, including General Ledger
• daily clearing | ATM balancing | accounts payable using automated workflows
• investigating and resolving problems/discrepancies in accordance with established procedures and regulatory requirements
• assisting in the development and ongoing maintenance of current and new products, services, and procedures
• completing various reports including audit, risk management, etc

Compensation:

We offer a comprehensive salary and benefit package for this position including an employee pension, health benefits, days off for volunteer activities, an annual health & wellness benefit, vacation days, sick days, and personal days, as well as paid professional development education and training.

Interested candidates should forward their cover letter and resume by October 31, 2025, to Sonia Ryan, Manager of Human Resources at [email protected].

Coastal Financial Credit Union is a locally owned co-operative financial institution. We offer a full suite of financial products and services including chequing and savings accounts, investments, personal and commercial lending (including fishing boats/licenses). We believe in giving back to the communities in which we operate. With five branch locations in the southwestern part of Nova Scotia (Yarmouth, Tusket, Wedgeport, West Pubnico, and Barrington), our focus is on meeting the banking needs of our members.

We understand the time and effort that it takes to apply, and we want to thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

NOTE: All offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.