Stations Support Supervisor

As one of the largest airlines in Atlantic Canada, PAL Airlines offers unique opportunities to fly in an array of locations from the most remote settings to the biggest cities in the country with 27 destinations in Newfoundland & Labrador, Nova Scotia, New Brunswick, Quebec, and Ontario.

At PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, and an enjoyable travel experience. Our success is due to our people, and we're looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you're the person we are looking for!

We are currently seeking a Station Support Supervisor to join our team in Goose Bay, NL!

Job Duties

• Assist with all aspects of the Goose Bay Counter Operation
• Assisting with payroll as required.
• As required, participate in the SMS and the Management of Change (MOC) process as it relates to assigned duties
• OSH & AOSH requirements of the Goose Bay Counter
• Maintaining supplies for the counter(s) PAL/AB as required
• Conduct initial and recurrent training classes for front line staff
• Assisting in resolving operational disruptions
• Participate and execute the PAL ERP
• Other duties assigned

Qualifications

• Minimum of 3 years' Customer Service or Supervisory experience
• Positive attitude and a strong desire to provide superior customer experience
• Strong oral and written communication skills
• Conflict resolution skills, administrative and budget management skills
• Ability to work independently and as part of a team
• Good organizational skills and the ability to multi-task
• Solid understanding and experience using Microsoft Word, Excel and Outlook
• Ability to work a flexible schedule

What we offer:

• Personal travel privileges with PAL and interline agreements with other airlines
• Comprehensive health benefits including medical, dental, vision, and life insurance
• Defined Contribution Pension Plan
• Employee Stock Purchase Plan
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

Applications will be accepted on an on-going basis.

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

#PALAirlines