UX Designer

WHO WE ARE:

Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our customers.

Mariners build for change. Like SHIFT Energy, our energy management and decarbonization company. Or East Valley, created to scale social economic impact in our communities through investment and mentorship of emerging change-makers and their companies.

Mariner s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:

OUR VALUES

• We care for our team.
• We care about the impact we have on our community.
• We serve by solving complex problems.
• We grow because growth fuels opportunities.
• We innovate always and everywhere.
• We build a business that lasts.

OVERVIEW OF THE ROLE:

We are seeking a highly skilled and experienced UX Designer to join our team. This role requires a deep understanding of service design principles, a strong analytical mindset, and the ability to collaborate effectively with stakeholders at all levels.

WHAT YOU LL BE DOING IN THE ROLE:

• Contribute to and manage service design projects, ensuring that deliverables meet user needs and align with business objectives.
• Conduct user research to gain insight into customer behaviors, needs, and challenges. Use this data to inform design decisions.
• Create customer journey maps and service blueprints to visualize and improve user experiences across various touchpoints.
• Work with product managers, UX designers, developers, and other stakeholders to ensure seamless integration of service design principles into the overall service offering.
• Develop prototypes to test and validate service concepts. Gather feedback and iterate designs to improve service quality.
• Analyze existing service processes and identify areas for improvement, focusing on efficiency and user satisfaction.
• Clearly document design processes, decisions, and outcomes to ensure transparency and facilitate communication across teams

WHAT SKILLS / QUALIFICATIONS YOU LL NEED TO DO THE JOB:

• Minimum 5 years proven experience as a UX/UI Specialist.
• University Degree in Information Technology or equivalency in training and work experience.
• Familiarity with Salesforce Lightning Design System (SLDS) and understanding of platform constraints.
• Proficiency with modern design tools such as Figma, Adobe XD, or Sketch.
• Demonstrated ability to design in compliance with WCAG 2.1 accessibility standards, ensuring usability across multiple devices.
• Strong knowledge of how UI design decisions impact declarative Salesforce tools (e.g., page layouts, Lightning Web Components, Flows).
• Ability to translate business requirements into interactive wireframes, prototypes, and mockups.
• Experience collaborating with Salesforce developers and solution architects to ensure technical feasibility and consistency of design.

AND YOU ARE...

• Always improving your skills and knowledge: you want to be the best at what you do
• Curious and creative; comfortable taking on new problems and challenges
• A self-starter with the ability to recommend priorities to the project leader
• Comfortable working through problems and figuring things out with minimal supervision
• Great problem-solving skills: thorough and reliable
• Able to work in a team: share knowledge and assist other team members
• A good communicator: able to explain your ideas and recommendations
• Well organized and dependable under pressure: you manage your time effectively
• Energized by our company values!

MARINER OFFERS YOU:

• A values-driven workplace where people really matter
• Competitive salary, retirement savings program, and rewards program
• Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care
• Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days
• Unlimited training

WHY MARINER?

We believe in making a positive impact in the communities where we live and work! Not only are we passionate about nurturing a thriving technology sector here in Atlantic Canada, but we are also committed to solving technology challenges that will make an impact worldwide. Technology is everlasting, and we take pride in connecting world class talent to world class projects and business solutions.

If you are an IT Professional, Software Professional, or Management Consultant, that is passionate about career development, data, and problem solving, we want to hear from you! If this sounds like someone you know, share this with them so they do not miss the opportunity to experience Mariner!

To achieve this, we know we need to be all in on training and development of our team so we can continue to move the needle in the technology sector together. Of course, we offer competitive compensation and benefits packages to our team, but our competitive edge is the development and training that our team experiences every day.

Be part of our vibrant community that values diversity and embraces inclusion at every level. We are committed to fostering a culture where individuals from all backgrounds and walks of life feel empowered to contribute their unique perspectives. Our collaborative environment celebrates the richness of ideas and experiences, and we believe that by embracing diversity, we can achieve greater innovation and excellence together. Come and help us create a workplace that reflects the beautiful tapestry of our global community.

Join our growing team!