Supervisor - Health Equipment Loan Program

Title: Supervisor - Health Equipment Loan Program

Employee Working Location: In-person (Prince George, BC)

Employment Status: Permanent Full-Time

The Canadian Red Cross (Red Cross) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will:

• Supervise the day-to-day operations by assigning work, providing direction, monitoring workflow, conducting quality checks, allocating resources, coaching, implementing daily/weekly operation cycles and providing support to ensure the team is engaged and motivated to complete tasks effectively and on time.
• Build and maintain relationships with internal and external clients.
• Identify and suggest opportunities for improvement in day-to-day work processes.
• Support and perform tasks within team to assist during times of high volume.
• Participate in equipment cleaning, disinfection, inspection, repair, database, delivery, and installation as needed to meet operational requirements.
• Represent the organization in briefings, meetings, and events related to program delivery.
• Prepare regular reports on program activities and trends, outcomes, budgetary expenditures, etc. and contribute to financial projections and other reports.
• Monitor procedures, processes, practices, and policies for business unit/program.

What we are looking for:

• Qualifications include a minimum of 3-5 years' experience and a 1-2 year post-secondary certification/diploma and/or an equivalent combination of education and experience.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint is required and ability to navigate and troubleshoot multiple systems.
• Experience leading others, supervising and coordinating the work of others and managing workloads.
• Ability to identify, investigate and analyze problems, identify root causes and risks, and apply technical, functional and organizational knowledge to develop solutions.
• Communication and influence skills to gather perspectives, understand needs, and present information to reach consensus, often in somewhat sensitive situations

Working Conditions:

• Frequent travel around the region is required.
• Must be able to lift and carry up to 80 lbs.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).