Site: Windsor Regional Hospital - Ouellette Campus Mental Health Access Control

Address: 1030 Ouellette Ave, Windsor, ON N9A 1E1

City: Windsor, Ontario

Status: Part-Time

Hours: Mon.-Fri. 1600-2000

Pay Rate: $22.07

Internal Posting Date: 9/24/2025

Internal Closing Date: 9/30/2025

External Closing Date: 10/20/2025

Job Description:

• Working on assigned shifts, you will provide proactive and reactive security patrols and response to incidents.
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance.
• In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.
• You will be required to operate the Switchboard duties including call handling, dispatching, monitoring of building alarm systems and CCTV.
• Perform a variety of preventative and reactive duties to include, but not limited to interior and exterior patrols within the hospital as well as exterior of all buildings and areas of the organization.
• Provide Use of Force/Restraint as required and directed under the Mental Health Act
• Provide security escort service to staff and visitors as requested.
• Daily lock and unlock of facilities.
• Provide motor vehicle assistance to staff and or visitors as required.
• Accountable for keeping accurate logs and notebook entries of all shift activity and calls for service.
• Accountable to write accurate reports upon investigations or reportable occurrences in timely manner upon completion of occurrence.
• Investigate and follow-up of incidents, report writing, door opening requests, CCTV camera reviews.
• Security Guards shall warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Responsible for all office duties (i.e. ID badges, key distribution, lost and found etc.)

Requirements:

• Diploma in Police Foundations, Protection Security & Investigations, Border Services, or Criminology is preferred
• Valid First Aid and CPR Level C Certification
• Valid Ontario Security Guard License
• Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
• Proof of double COVID-19 Vaccination
• Proficient in English, both written and oral
• Vulnerable Sector Check

Essential Job Functions:

• Be courteous and cooperative with a high quality of customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Write clear, concise, and legible reports.
• Communicates any concerns/issues with Site Coordinator.

Highlights:

• Extensive Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement
• Enjoy financial flexibility with on-demand, daily pay.

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!