Bilingual Appointment Coordinator

Title: Bilingual Receptionist / Appointment Coordinator

Pay: $21.00 - $24.00 (per hour depending on experience)

Shifts: Monday to Friday

Hours: 9am to 6pm

Location: Ottawa East

Job Responsibilities:

• Greet and welcome clients with a professional, friendly attitude; assess their needs, answer general inquiries, and direct them to the appropriate department or staff member.
• Handle incoming phone calls, answer questions when possible, and route calls to the appropriate department.
• Assist in scheduling service appointments and follow-up as needed to ensure customer satisfaction.
• Provide administrative support across departments, including service, sales, and administration.
• Perform a variety of clerical tasks, such as filing, scanning, photocopying, and data entry.
• Maintain a clean, organized, and professional front desk/reception area.
• Process customer payments and invoices accurately and efficiently.

Qualifications:

• Previous experience in a dealership environment is considered an asset.
• As the first point of contact for customers, the ideal candidate is positive, energetic, and professional, with excellent verbal and written communication skills.
• Strong ability to multitask in a fast-paced environment.
• High attention to detail and strong organizational skills.
• Collaborative team player with a proactive attitude.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and Windows.
• Proven dedication to delivering outstanding customer service.

Requirements:

• Previous experience in a Receptionist or Administrative role is required.
• Bilingual fluency in English and French is required.

What We Offer:

• Weekly Pay
• Vacation Pay accrual
• Year-round work
• Diverse working environment

Apply Today!

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