Commercial Account Manager

Competition Number: SCU-250914-OC

Date Opened: September 23, 2025

Date Closed: October 7, 2025

Commercial Account Manager

Looking for more than just a job? At Sydney Credit Union, you'll find a career with purpose. As part of a member-owned financial cooperative, you'll play a direct role in supporting local businesses, strengthening our community, and living the values of cooperation and trust. On top of that, we offer outstanding perks: from a strong retirement plan and comprehensive health coverage to extras like a Healthy Lifestyle Credit, employee banking perks, and even an interest-free clothing line of credit. Here, your professional growth is supported, your contributions are valued, and your well-being always comes first.

About the Role:

Reporting to the Manager, Commercial Banking, the Commercial Account Manager plays a vital role in supporting the financial success of Sydney Credit Union's business members. This position is responsible for managing and growing the commercial loan portfolio through expert financial analysis, relationship building, and strategic lending practices. The successful candidate will work collaboratively with internal and external partners to deliver tailored financial solutions while upholding the Credit Union's commitment to exceptional member service.

Key Responsibilities

• Interview applicants and perform financial analysis for new, amended, or renewal commercial loan applications
• Interpret complex legal documents such as share purchases, asset purchases, vendor take backs and subordinate agreements
• Establish and negotiate loan terms, conditions, and collateral requirements
• Recommend approvals for commercial loans and mortgages within policy limits
• Maintain internal controls, security controls and loan quality controls for the commercial loan portfolio
• Collaborate with Atlantic Central and Credit Union Deposit Insurance for approvals and exceptions
• Monitor the commercial credit portfolio and manage delinquency
• Administer programs such as Microloan, Nova Scotia Small Business Loan, CMHC, and Canada Small Business Loan
• Conduct annual reviews of commercial clients for credit worthiness and growth opportunities
• Maitain a high level of business retention by building trust and ensuring member satisfaction
• Participate in community events and represent the Credit Union at business conferences
• Support personal lending and coach front-line staff
• Refer business to partners such as CU Financial, CUMIS, and Concentra
• Provide input into commercial business development strategy and budget planning
• Other duties as required

The Ideal Candidate

• A degree in business, finance, or accounting
• A minimum of 3-5 years lending experience in a financial institution or an equivalent combination of training and experience. *Preference given to candidates with commercial lending experience*
• Strong leadership, strategic thinking, and relationship-building skills
• Supports change initiatives
• Technical competencies in adjudication, underwriting, risk management, and financial principles
• Proficiency in Microsoft Office and other relevant software
• A commitment to cooperative values and community engagement
• Results Oriented

Compensation & Other Information

This is a full-time non-union position. Remuneration will be paid in accordance with Sydney Credit Union's Management Salary Structure Level 5:

• Salary: $74,064.39 - $87,134.58
• Medical and Dental Insurance: 80/20 cost-sharing between employer and employee
• Group Life Insurance: 100% employer-funded
• Retirement & Pension: Employer contributions increase annually from 5% to 10% over six years, while employee contributions decrease from 5% to 0%
• Vacation: Paid vacation that increases with years of service
• Sick Leave: 12 days per year
• Medical Appointments: Up to 10 hours of paid appointment time per year

Additional Benefits

• Healthy Lifestyle Credit: Up to $500/year for wellness-related expenses (e.g., gym, fitness classes, hobbies)
• Cell Phone Credit: $240/year, conditional on installing employer-approved malware protection
• Interest-Free Clothing Line of Credit: Up to $1,000 for business attire
• Employee Banking Perks: Free chequing services, 50% off safety deposit box rental, 1% interest rate reduction on loans, lines of credit, and mortgagee

How to Apply

If this sounds like an opportunity for you and you meet the qualifications, please email your resume and cover letter, quoting the competition number: SCU-250914-OC to [email protected] by October 7, 2025.

As with all positions at Sydney Credit Union, this role could be expected to work in any of our locations.