Healthcare Access Control Officer
Paladin Security - 103 Jobs
Kentville, NS
Closed
Job Details:
Healthcare Access Control Officer
Site Description:
Valley Regional Hospital, which opened in 1992, serves the people of Kings and Annapolis Counties. It provides specialty services as a referral center for the Annapolis Valley and other areas of Western Nova Scotia.
Position Details:
Position: Healthcare Access Control Security Guard.
Site: 150 Exhibition Street, Kentville NS B4N 5E3 , Valley Regional Hospital
Hours: Rotation - 0800-2000/2000-0800.
Payrate: $ 20.50 per hour.
Position Summary
The Healthcare Access Control Officer will play a critical role in ensuring the safety and security of patients, staff, and visitors by operating advanced AI-powered weapon detection systems at the entrances of larger and regional hospitals within NSHA. This position requires exceptional communication and customer service skills to provide a safe, welcoming environment while maintaining a strong security presence.
Key Responsibilities:
- Operate and monitor AI-based weapon detection and access control systems at designated hospital entry points.
- Engage with patients, visitors, and staff in a professional, courteous, and empathetic manner while conducting screening procedures.
- Respond to system alerts, conduct secondary screening when necessary, and escalate incidents according to NSHA security protocols.
- Provide clear directions, support, and reassurance to individuals passing through the access control process.
- Maintain accurate records of incidents, security breaches, and equipment performance.
- Collaborate with healthcare staff, security teams, and law enforcement partners as required.
- Uphold infection control and hospital safety policies while ensuring smooth traffic flow through entry points.
- Contribute to a culture of safety, respect, and inclusivity within the healthcare environment.
Prerequisites & Qualifications:
- Valid Security License (as per Nova Scotia regulations).
- Prior experience in healthcare security, law enforcement, or access control (preferred).
- Strong verbal communication, conflict de-escalation, and customer service skills.
- Ability to operate advanced security technology, including AI-based detection systems.
- Standard First Aid & CPR certification (CSA Approved)
- Ability to remain calm, professional, and empathetic under pressure.
- Physically able to perform duties, including standing for extended periods and responding quickly to incidents.
- Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
- Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
- Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
Why choose Paladin?
- Opportunities for training and professional development.
- Competitive wage and benefits package.
- Free Uniforms
- Company paid Security license
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Get paid your way with flexible daily pay options!
