PAL Airlines grew out of a renowned flight school based in St. John's, Newfoundland and Labrador, and has since become one of the largest independent airlines in Eastern Canada. Offering scheduled flights, air charter and air cargo service, PAL Airlines has earned a global reputation for safety, service, and reliability.

In the fast-paced world of aviation, there is much more happening than meets the eye. The aviation industry offers career opportunities that extend beyond what you see during the inflight experience.

We are currently seeking a Director of Business Development and Sales to join our team in Montreal, QC.

Sales Duties

• Work closely with PAL executives to develop and execute PAL Commercial (e.g. Sales & Marketing) strategic plan;
• Develop and implement sales plans to achieve corporate objectives for all Company products and services;
• Establish, monitor and report on KPIs to determine success in the implementation of our objectives;
• Provide input to sales incentive goals and targets for Sales Manager. Measure and proactively manage the sales manager to assist them in achieving their goals;
• Lead and motivate sales team in their service to existing clients and their pursuit of new clients;
• Maintain strong relationships with key customers and travel agency partners;
• Maintain strong government relations on behalf of PAL with the Quebec government and federal government where applicable;
• Accurately forecast monthly, quarterly and annual Sales targets;
• Prepare and review sales reports to measure performance against goals;
• Communicate effectively with the Vice President, Commer Operations to develop acceptable proposals and contracts that meet client needs, while achieving PAL Airlines' objectives;
• Work with the Marketing Division to launch and execute sales campaigns and community events;
• Provide guidance and oversight of French language touchpoints with applicable stakeholders to ensure we are meeting client expectations;
• Support business development programs for the aviation division including writing business case proposals for internal review;
• Work with the finance and revenue management teams to evaluate new business opportunities;
• Participate and represent PAL in stakeholder activities, e.g. Boards of Trade, Chambers of Commerce, Rotary Groups, etc.;

Business Development

• Working with the Business Development teams, actively pursue new business opportunities to ensure continued growth across all business lines primarily in Quebec;
• Work with key stakeholders (including clients) to develop product offerings tailored to meet their needs;
• Working with Business Development counterparts in Newfoundland & Labrador on large initiatives/accounts to ensure a seamless customer experience;
• Maintain and grow existing business relationships and contracts;
• Assess operational issues concerning competitiveness, including awareness of industry trends and innovations;
• Work with Operations, Marketing, Revenue Management, Finance etc. to update on, and monitor, strategic opportunities that will grow PAL Airlines in Quebec;
• Liaise with Human Resources to identify opportunities and challenges for personnel in the Quebec market;
• Other duties as assigned.

What PAL Airlines offers you:

• Comprehensive health benefits including medical, dental, vision, and life insurance
• Defined Contribution Pension Plan
• Employee Stock Purchase Plan
• Personal travel privileges with PAL and interline agreements with multiple airlines
• Industry discounts
• Employee Tuition Assistance Program
• Employee and Family Assistance Program
• A unique opportunity to advance your career by joining a growing but recognizable brand in a challenging, constantly changing industry

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

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