Transitional Care Assistant, CHW

Title: Transitional Care Assistant, CHW

Employee Working Location: In-person

Employment Status: Permanent Full-time

The Canadian Red Cross also offers :

• Seasonal River Transport
• 3 weeks paid vacation, paid holidays, life and mental health wellness days.
• Benefits and Advantages Health, Dental & Vision, 100% employer-paid.
• Employee Assistance Program (EAP) for employees includes professional counselling, online well-being resources, and support for family, financial, career, and legal issues.

The Canadian Red Cross (Red Cross) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

The Transitional Care Assistant (TCA) facilitates and supports client independence by providing transitional services from hospital to home based on the unique needs of each client. The TCA work with caregivers, program coordinators, hospital teams, family members and others within the circle of care to mitigate risk and reduce frequency of re-admission. This role will engage in service planning that addresses holistically client needs safely while respecting client choices.

In this role, you will :

• Support and facilitate discharge process and client's transportation home in accordance with established service plan.
• Support client in the comprehension and implementation of hospital discharge instructions.
• Complete/arrange errands to meet client's physical needs to support their recovery at home (nutrition, medication, medical supplies, equipment, etc.)
• Complete risk analysis of home and evaluate client's risk of falls using standardized risk assessment tool.
• Engage with the client's caregiver and communicate relevant information, working on care plan, and provide companionship.
• Work collaboratively within the circle of care respecting confidentiality while meeting client's care goals.
• Complete all required documentation and maintain standard client files.

What we are looking for :

• Minimum of 3 years' experience and a 1-2 year post-secondary certification/diploma with a concentration in social services, gerontology, therapy assistance or a related field or an equivalent combination of education and experience.
• The ideal candidate has lived and/or has professional experience with First Nations, Inuit and/or Métis Nations or communities.
• Previous knowledge of medical and technical terminology is an asset.
• Valid unrestricted G class driver's license and a clean driver's abstract. Requirement to be a minimum of 25 years of age to drive a CRC fleet vehicle.
• Proficiency in standard computer applications (Microsoft Office Suite).
• Ability to identify and resolve issues, by applying standard procedures and functional or organizational knowledge.
• Fluency in English is required. Ability to communicate in Cree is an asset

Working Conditions :

• The work is performed Monday to Friday in a combination of an office environment, hospital setting, in community, in agency vehicle, in own vehicle and in client homes.
• Overnight stays for long distance driving.
• Requirement to work 35 hours per week with irregular hours with short notice.
• This job requires some physical bending, stretching, repetitive motions, and perhaps climbing, pushing a wheelchair with a beneficiary, helping them to get into and off the vehicle.
• As we work with and support people (managers, colleagues, beneficiaries/ customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC), Vulnerable Sector Check (VSC), Drivers abstract and COVID vaccination proof is required as well