About the Job:

We are currently seeking a Customer Service Representative to join our team at Sylvan Learning Systems. This position will be based in a fully remote work environment, providing support to our clients in British Columbia, Cannington, ON, and Ottawa, ON.

Responsibilities:

• Handling inbound and outbound calls in a professional manner
• Providing excellent customer service and resolving inquiries efficiently
• Documenting customer interactions and transactions
• Managing and updating customer accounts
• Collaborating with team members to ensure customer satisfaction

Requirements:

• Previous experience in a customer service role
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications

Benefits:

• Competitive salary and benefits package
• Opportunity for growth and advancement within the company
• Flexible work schedule
• Supportive team environment

About Sylvan Learning Systems:

Sylvan Learning Systems is a leading provider of educational services, dedicated to helping students achieve academic success. With a focus on personalized learning and individualized instruction, we strive to make a positive impact on the lives of our students. Join our team and be a part of our mission to inspire learning!