Senior Medical Supply Technician

Title : Senior Medical Supply Technician
Employee Working Location : In-person, Dartmouth NS
Employment Status : 12 month term full time

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

• Assemble wheelchairs according to provided specifications.
• Maintenance, repair and inspection of health care equipment (i.e. wheelchairs, mobility devices, etc..), ensuring all equipment meets operational, health, and safety standards.
• Occasional delivery and set up of equipment. Provide instruction, make on-site adjustment and repair as directed.
• Conduct troubleshooting of equipment malfunctions, utilizing expertise to ensure minimal downtime and proper functioning of equipment.
• Manage inventory and equipment lifecycle, ensuring accurate tracking, proper maintenance, and timely repairs, while identifying and addressing any gaps in equipment availability or functionality.
• Ensure compliance with health and safety standards through monitoring and reporting of equipment condition, safety issues, and repair activities.
• Provide guidance on the selection, acquisition, and disposal of equipment, ensuring that all equipment meets safety regulations and operational needs.
• Maintain up-to-date records in the inventory management system, ensuring all maintenance, repair, and safety reports are accurately documented and easily accessible for audits and reporting purposes.
• Ensure customer satisfaction through timely delivery, setup, and troubleshooting of equipment, addressing any client issues or needs promptly and professionally.
• Work with a wide variety of health care professionals to ensure timely and safe completion of work orders

What we are looking for :

• Mechanical aptitude / demonstratable experience with hand tools is required (i.e. bike repair, automotive repair, wood working, equipment assembly / disassembly, etc..)
• Previous experience / education in a health care field is an asset
• Previous experience working with health equipment (i.e. wheelchairs, etc..) is an asset but not required.
• Ability to learn / become familiar with a wide variety of health care equipment.
• Ability to identify problems and apply technical knowledge to develop solutions.
• Ability to adhere to technical standards and contribute to process improvements within the program.
• Demonstrated computer skills are required. (i.e. Microsoft Office / D365, SharePoint, etc..) A working knowledge of inventory control systems is an asset.
• Strong customer service and communication skills, verbal and written.
• Excellent organizational skills and ability to remain flexible in a fast-paced environment
• Able to do heavy lifting (50lbs to 100lbs).
• Previous WHIMIS and Occupational Health and Safety training is considered an asset.
• A valid driver's license and satisfactory driver's abstract is required.

Working Conditions :

• The majority of time the incumbent is performing work which requires manual dexterity. In addition, the work often requires attention to detail.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English will be required to perform the responsibilities of this role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).