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Electronic Technician, Customer Service

Hacketts Cove, NS | Bangor, ME
Posted 14 days ago
Job Details:
In-person
Full-time
Experienced
Benefits:
Health Insurance
Dental Insurance
Paid Time Off
Pension plan
Life Insurance
Disability Insurance
Employee Assistance Program

This position could be located in Hackett's Cove, Nova Scotia or Bangor, Maine. For the right candidate based in the USA, there is the possibility of remote work. All require travel.

A position has arisen for an Electronic Technician (hours of work could range from 7am to 8.30pm - 8 hours per day) to work in our world-class Customer Service department. The successful candidate can look forward to a variety of challenges including:

  • Providing technical support for all Nautel Products
  • Working with customers to solve their problems
  • Working closely with the Engineering department on both new product introduction and existing products
  • Delivery and design of customer training
  • Travel to our customer base throughout the world
Qualifications

Candidates should have:

  • The ability to interpret technical procedures
  • Electronic technician certification or equivalent
  • Demonstrated aptitude for providing exceptional customer service
  • Excellent written and verbal communication skills
  • Experience using electronic test equipment
  • Ability to provide written reports and proposals
  • Effective analytical skills to include the ability to troubleshoot
  • Ability to work well with others and operate effectively in a team environment
  • Ability and initiative to perform well when alone in the field
  • Ability to travel extensively worldwide, sometimes at short notice
  • Ability to be part of an on-call rota
Work With Us

If this looks like a role where you can grow your skills and develop new ones, we look forward to hearing from you!

Please provide a cover letter, resume and transcript.

Company Website: https://www.nautel.com/

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About Nautel Ltd.

About Nautel Ltd.

Nautel is an award-winning company founded and headquartered in Nova Scotia. Nautel has earned an international reputation as a world leader in the design and manufacture of highly specialized large scale communications equipment. Nautel is home to over 225 employees spread across 4 locations and spanning three countries. At Nautel, we feel fortunate to be leaders in an industry that serves billions of people worldwide by supporting the delivery of critical news and information to those who need it. We believe that new ideas and fostering an innovative culture is fundamental to our success, and we encourage our people to embrace these same principles. Nautel is a cutting-edge company where employees work within a team-based environment, and the effort of every team member is integral to our success.

We understand that there is no such thing as a perfect candidate, and you do not need to have 100% of the listed requirements in order to apply. You do need to feel energized by the opportunity and want to work as part of our team and operate demonstrating the behaviours below.

At Nautel, we are people who: Work as part of a team, Are accountable for our actions, Operate with integrity, Understand the customers' view, Challenge the status quo and embrace change, Communicate effectively, Operate with safety as a priority.

Nautel values diversity; we are committed to creating and maintaining a diverse, equitable, inclusive and collaborative workplace.

If you require accommodation during the recruitment process, please advise us.

Background checks will be undertaken for all roles.

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