Site Description:

Scarborough Health Network (SHN) is shaping the future of care, designing a more integrated healthcare system for one of Canada's most diverse communities. For more than 850,000 people throughout the eastern Greater Toronto Area, this will mean quicker access to the safest, highest quality healthcare, right here in Scarborough. We operate three full-service hospitals and several community-based locations, with essential services including emergency, diagnostic imaging, surgery, and rehabilitation care.

Position: Full-Time Security Supervisor

Site: Scarborough Health Network, 3050 Lawrence Avenue East and 3030 Birchmount Road, Scarborough

Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours

Hours: Continental Days (0700 - 1900)

Payrate: $22.89/hr

Posting Date: August 28, 2025

Internal Closing Date: September 8, 2025

External Closing Date: September 18, 2025

Key Responsibilities:

• Working on assigned shifts, you will work full time shifts providing proactive and reactive security patrols and response to incidents
• You will be required to write reports and investigate routine incidents, as well as respond to coded emergencies in a quick and efficient manner
• You should display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
• In this role, it is essential that you are physically fit and able to stand and walk for long periods of time. This position is a high-caliber position
• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and hospital security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Officers have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Communicates any concerns/issues with Client Service Manager

Requirements:

• At least 2 years healthcare security experience in a team lead role
• Minimum of one year of experience in a Healthcare security role is required
• Post Secondary education in a law enforcement/security program from a recognized college
• Working knowledge of the Trespass to Property Act and Mental Health Act
• International Association of Healthcare Security Services (IAHSS) certificate
• A Valid Ontario Security Guard License
• Valid First Aid and CPR Level C Certification
• Proficient in English (both oral and written)
• Vulnerable Sector Check
• Immunization Record (measles, mumps, rubella, varicella, covid-19, TB skin tests 1 and 2)
• COVID-19 Vaccine 2 doses
• Authorized to legally work in Canada
• Able to provide a clean shaven face in order to pass a N95 mask fit test
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Dry cleaning & hemming/tailoring allowance

Post secondary education in law enforcement from a recognized institution or equivalent experience, Post-secondary education in a law enforcement/security program from a recognized college, Minimum of a Police Foundations Diploma