Site Overview: Niagara Health – Welland Hospital is a leading healthcare facility serving the Niagara region. Welland Hospital provide a wide range of acute care services with a strong focus on innovation, patient-centered care, and community wellness. Hospital's dedicated team is committed to excellence in healthcare delivery and continuous improvement.

Position: Full-Time Security Guard
Site: Welland Hospital, 65 Third St, Welland, ON L3B 4W6
Hours: Continental Days (0800-2000 hrs)
Payrate: $18.62/hr. to $20.94/hr. "based on levelling system"
Averaging Agreement: Overtime is Averaging Agreement after 88 Hours
Posting Date: August 27, 2025
Internal Posting Closing Date: September 03, 2025
External Posting Closing Date: September 03, 2025

Job Description:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Requirements:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR Level C from a WSIB approved provider
• Covid Vaccine two doses
• Proof of up to date immunization records for Mumps, Measles, Rubella, Varicella and two step Tuberculosis skin test
• Must be willing to complete N95 Mask fit testing during the training
• Vulnerable Sector Check
• English (oral and written) fluency is a must
• Previous one year experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position
• Legally authorized to work in Canada

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks