Shift Supervisor - Full Time Days - 1 Queen St East

Position: Shift Supervisor
Site: One Queen
City: One Queen Street East, Toronto
Status: Full Time
Hours: Saturday & Sunday 1100-2300 & Monday & Tuesday 1000-1800
Pay Rate: $20.81 /hr.
Internal Opening Date: August 20, 2025
Internal Closing Date: August 27, 2025

External Closing Date: September 3, 2025
Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Job Description:
Working on assigned shifts, you will provide proactive and reactive security patrols and response to incidents. You will be required to write reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner. In this role, it is essential that you are physically fit and able to stand and walk for long periods of time. In addition to the above listed job functions, the Cushman and Wakefield team lead will serve as a direct Liaison between Paladin and Cushman and Wakefield and work closely with the CSM and clients in improving the facility security program.

Essential Job Functions:

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and site security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Officers have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager

Requirements:

• At least two years' of security experience in a team lead role would be an asset
• Post-Secondary education in a law enforcement/security program from a recognized college considered an asset
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy

Highlights:

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:

1. A Valid Ontario Security Guard License
2. Proficient in English (both oral and written)
3. Vulnerable Sector Check
4. COVID Double Vaccination